Clubhouse Operations Lead: Guest Experience & Facilities

Global Sports Jobs Limited; Hong Kong; Presencial; HKD 600 000 - 900 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive benefits package

Dynamic working environment

Development opportunities

Resumo da oferta

The Hong Kong Jockey Club seeks an experienced Facilities Operations Manager to lead daily operations of clubhouses, racecourses, and related venues. You will oversee facilities and services, ensuring top-tier member and guest experiences across all touchpoints.

With 5–10 years in hospitality or facility management and 2–5 years in supervisory roles, you will manage budgets, drive preventive maintenance, and uphold safety standards while collaborating across departments to deliver exceptional

Qualificações

• Bachelor's degree in a relevant discipline such as Recreation Management, Hospitality Management, Building Services, Engineering, or related field.
• 5–10 years of experience in hospitality or facility management, including upscale environments.
• 2–5 years in supervisory or managerial roles with leadership responsibilities.

Responsabilidades

• Oversee daily facilities and services to meet quality standards for members and guests.
• Lead, supervise, and motivate staff while ensuring safety compliance.
• Develop and implement preventive maintenance programmes.
• Monitor operational performance, safety audits, and inspections.
• Solicit member feedback and drive continuous improvement.
• Collaborate with other departments for coordinated operations.
• Manage departmental budgets and cost performance.
• Ensure regular facility inspections for cleanliness and safety.
• Assist in developing policies and procedural guidelines on safety and operations.
• Undertake additional duties as assigned by the line manager.
• Uphold club standards and service excellence in daily operations.

Conhecimentos

Staff management

Leadership

Budget management

Operations management

Safety compliance

Formação académica

Bachelor's degree in Recreation Management, Hospitality Management, Building Services, Engineering, or related field

Descrição da oferta de emprego

The Hong Kong Jockey Club seeks an experienced Facilities Operations Manager to lead daily operations of clubhouses, racecourses, and related venues. You will oversee facilities and services, ensuring top-tier member and guest experiences across all touchpoints.

With 5–10 years in hospitality or facility management and 2–5 years in supervisory roles, you will manage budgets, drive preventive maintenance, and uphold safety standards while collaborating across departments to deliver exceptional