Cloud & Communications Engineer: Genesys, Kubernetes, DevOps

Classy Wheeler Limited; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

A leading technology provider in Hong Kong is seeking a qualified candidate to implement and support comprehensive Contact Center solutions. Responsibilities include deploying telephony solutions, managing Genesys platforms, and designing cloud infrastructure. The ideal candidate should have 1-3 years of experience in relevant fields, with proficiency in Microsoft Azure or AWS. Strong troubleshooting skills and professional communication in English, Cantonese, and Mandarin are essential. This is a permanent position based in North Point.

Qualifications

• 1-3 years of experience in Contact Center, Voice, or Enterprise Telephony environments.
• Proficient with Microsoft Azure or AWS, focusing on cloud services.
• Knowledge of containerization tools like Docker and Kubernetes.

Responsibilities

• Implement and support Contact Center solutions.
• Deploy and troubleshoot telephony solutions.
• Manage Genesys platforms and cloud infrastructure.

Skills

Contact Center solutions

Technical troubleshooting

Microsoft Azure

Amazon Web Services

Kubernetes

Education

Diploma or Degree in Computer Science, Information Technology, Engineering

Tools

Docker

Azure DevOps

GitHub Actions

Jenkins

Job description

A leading technology provider in Hong Kong is seeking a qualified candidate to implement and support comprehensive Contact Center solutions. Responsibilities include deploying telephony solutions, managing Genesys platforms, and designing cloud infrastructure. The ideal candidate should have 1-3 years of experience in relevant fields, with proficiency in Microsoft Azure or AWS. Strong troubleshooting skills and professional communication in English, Cantonese, and Mandarin are essential. This is a permanent position based in North Point.