Clinic Assistant

ASIA HEALTHCARE BD PTE. LTD.; Hong Kong; On-site; HKD 138,000 - 208,000; Full time

Benefits offered by this job

Training provided

Progression opportunities

Team oriented environment

Job summary

ASIA HEALTHCARE BD PTE. LTD. in Singapore is seeking a Clinic Assistant to support daily clinic operations, handle patient registration, assist doctors during consultations, and maintain smooth clinic workflow while delivering high standards of patient care.

This entry-level role offers training, shift work including evenings and weekends, and opportunities for progression to Senior Clinic Assistant or Clinic Manager within a supportive team environment.

Qualifications

• Minimum GCE ‘N’ / ‘O’ Level / NITEC / Diploma.
• Experience in healthcare or customer service is an advantage (training provided).
• Comfortable with shift work, including evenings and weekends.
• Basic computer literacy (e.g., Microsoft Office, clinic systems).
• Good communication and interpersonal skills; able to work in a fast-paced environment.

Responsibilities

• Register patients accurately using clinic management systems.
• Handle appointment scheduling, walk-ins, and enquiries (phone/WhatsApp).
• Process payments and issue invoices/receipts.
• Assist doctors during consultations and basic procedures.
• Prepare treatment rooms, medical instruments, and consumables.
• Take basic measurements like height, weight, blood pressure (if trained).
• Assist in medication dispensing under supervision and monitor stock levels.
• Handle documentation, referrals, and insurance claims submission.
• Maintain clinic cleanliness and adhere to SOPs and MOH/HCSA guidelines.

Skills

Customer service

Communication

Teamwork

Education

GCE O/N Level, NITEC or Diploma

Tools

Plato

CMS

Job description

Clinic Assistant (Primary Care / GP Clinic)

Location: Singapore

Employment Type: Full-Time

Working Hours: 44 hours per week (including evenings/weekends on roster basis)

Salary: SGD $2,000 – $3,000 (commensurate with experience)

Job Overview

We are looking for a responsible and service-oriented Clinic Assistant to support the daily operations of our medical clinic. The role involves patient registration, assisting doctors during consultations, and ensuring smooth clinic workflow while delivering a high standard of patient care.

Key Responsibilities

Patient Registration & Front Desk

• Register patients accurately using clinic management systems
• Handle appointment scheduling, walk-ins, and enquiries (phone/WhatsApp)
• Process payments and issue invoices/receipts

Clinical Support

• Assist doctors during consultations and basic procedures
• Prepare treatment rooms, medical instruments, and consumables
• Perform basic clinical tasks such as taking height, weight, blood pressure (if trained)

Dispensing & Inventory

• Assist in medication dispensing under supervision
• Monitor stock levels and expiry dates of medications and consumables
• Support stock ordering and inventory control

Administrative Duties

• Handle medical reports, referrals, and documentation
• Assist with TPA/insurance claims submission (e.g., Fullerton, Alliance, MHC, etc.)
• Perform daily closing and basic reconciliation tasks

Patient Experience & Clinic Upkeep

• Provide courteous and professional service to patients
• Maintain cleanliness and organisation of the clinic at all times
• Adhere to clinic SOPs and MOH/HCSA guidelines

Requirements

• Minimum GCE ‘N’ / ‘O’ Level / NITEC / Diploma
• Prior experience in healthcare or customer service is an advantage (training provided for entry-level candidates)
• Comfortable with shift work, including evenings and weekends
• Basic computer literacy (e.g., Microsoft Office, clinic systems)
• Good communication and interpersonal skillsAble to work in a fast-paced environment

Preferred Attributes

• Experience in GP clinic or primary care setting
• Familiarity with clinic management systems (e.g., Plato, CMS)
• Experience handling TPA/insurance claims
• Positive attitude, willingness to learn, and team player

What We Offer

• Training provided (no experience candidates welcome)
• Opportunities for progression to Senior Clinic Assistant / Clinic Manager
• Supportive and team-oriented work environment