Clinic Assistant

Asia Healthcare Management; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Benefits offered by this job

Training provided

Career progression

Supportive team

Job summary

Asia Healthcare Management seeks a Clinic Assistant to support daily operations, register patients, manage appointments, and handle payments. You will assist doctors, prepare rooms, and maintain stock with careful documentation.

Strong communication and adaptability in a GP setting are essential. Prior clinic experience is preferred; familiarity with Plato or CMS is a plus. Training will be provided and opportunities for progression exist.

Qualifications

• Good communication and interpersonal skills.
• Able to work in a fast-paced environment.
• Willing to learn and adapt.
• Experience in GP clinic or primary care setting (preferred).
• Familiarity with clinic management systems (e.g., Plato, CMS) (preferred).
• Experience handling TPA/insurance claims (preferred).

Responsibilities

• Register patients accurately using clinic management systems.
• Handle appointment scheduling, walk-ins, and enquiries (phone/WhatsApp).
• Process payments and issue invoices/receipts.
• Assist doctors during consultations and basic procedures.
• Prepare treatment rooms, medical instruments, and consumables.
• Perform basic clinical tasks such as taking height, weight, blood pressure (if trained).
• Assist in medication dispensing under supervision.
• Monitor stock levels and expiry dates of medications and consumables.
• Support stock ordering and inventory control.
• Handle medical reports, referrals, and documentation.

Skills

Good communication

Fast-paced environment

Willingness to learn

GP clinic experience

Plato familiarity

CMS familiarity

Insurance claims experience

Tools

Plato

CMS

Job description

About the role

We are looking for a responsible and service-oriented Clinic Assistant to support the daily operations of our medical clinic. The role involves patient registration, assisting doctors during consultations, and ensuring smooth clinic workflow while delivering a high standard of patient care.

Key responsibilities

• Register patients accurately using clinic management systems

• Handle appointment scheduling, walk-ins, and enquiries (phone/WhatsApp)

• Process payments and issue invoices/receipts

• Assist doctors during consultations and basic procedures

• Prepare treatment rooms, medical instruments, and consumables

• Perform basic clinical tasks such as taking height, weight, blood pressure (if trained)

• Assist in medication dispensing under supervision

• Monitor stock levels and expiry dates of medications and consumables

• Support stock ordering and inventory control

• Handle medical reports, referrals, and documentation

About you

• Good communication and interpersonal skills

• Able to work in a fast-paced environment

• Willing to learn and adapt

• Experience in GP clinic or primary care setting (preferred)

• Familiarity with clinic management systems (e.g., Plato, CMS) (preferred)

• Experience handling TPA/insurance claims (preferred)

Benefits

• Training provided (no experience candidates welcome)

• Opportunities for progression to Senior Clinic Assistant / Clinic Manager

• Supportive and team-oriented work environment