Client Success Manager

Teach Abroad - Experior Asia; Hong Kong; Hybrid; HKD 83,000 - 165,000; Part time

Benefits offered by this job

Competitive salary

Flexible, part-time working hours

Hybrid working setup (home and office)

Growth opportunities

Job summary

Experior Asia in Hong Kong is seeking a proactive part-time professional to support client relationships and day-to-day operations. The role offers hybrid work arrangements, blending home and office duties across Hong Kong and partners in China and beyond.

Ideal candidates will be highly organized, energetic, and fluent in English and Cantonese, with experience in administration, client-facing roles, and basic finance tasks. Visa holders are welcome to apply.

Qualifications

• Bachelor's degree in any discipline.
• Experience in administration, office support, or client-facing roles.
• Highly organised with strong attention to detail.
• Confident multitasker with a proactive attitude.
• Bubbly, energetic personality.
• Fluent in English and Cantonese (Mandarin is a plus).
• Holds a valid Hong Kong work visa.

Responsibilities

• Attract and engage new clients via phone, email, and in-person meetings.
• Maintain and develop existing client relationships.
• Support contract negotiation and onboarding of new clients.
• Act as a point of contact and account manager for assigned clients.
• Assist with organising and hosting client social and networking events.
• Provide ongoing support to the Directors as required.
• Coordinate teacher cover and short-term staffing support for clients.
• Assist with visa applications and liaise with immigration departments.
• Prepare, arrange, and file documentation.
• Maintain organised company records using Google Drive and internal systems.
• Support school tenders and general ad-hoc office tasks.
• Prepare invoices, track expenses, and support basic finance administration.
• Provide day-to-day support to the business and teaching staff.

Skills

Administration

Client facing

Organization

Microsoft Office

Google Workspace

English

Cantonese

Education

Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

We're looking for someone to join our dynamic team in Hong Kong on a part-time basis.

Experior Asia is an established education company connecting passionate educators with schools across Hong Kong, China, and beyond. As we continue to grow, we're looking for a proactive individual to support client relationships and play a key role in the day-to-day running of the business, with opportunities to grow alongside us.

We're looking for someone to join our dynamic team in Hong Kong on a part-time basis.

Experior Asia is an established education company connecting passionate educators with schools across Hong Kong, China, and beyond. As we continue to grow, we're looking for a proactive individual to support client relationships and play a key role in the day-to-day running of the business, with opportunities to grow alongside us.

Client Relationship & Account Management:

• Attract and engage new clients via phone, email, and in-person meetings
• Maintain and develop existing client relationships
• Support contract negotiation and onboarding of new clients
• Act as a point of contact and account manager for assigned clients
• Assist with organising and hosting client social and networking events
• Provide ongoing support to the Directors as required

Office & Administrative Support:

• Coordinate teacher cover and short-term staffing support for clients
• Assist with visa applications and liaise with immigration departments
• Prepare, arrange, and file documentation (digital and physical)
• Maintain organised company records using Google Drive and internal systems
• Support school tenders and general ad-hoc office tasks
• Prepare invoices, track expenses, and support basic finance administration
• Provide day-to-day support to the business and teaching staff

Requirements

• Bachelor's degree in any discipline
• Experience in administration, office support, or client-facing roles
• Highly organised with strong attention to detail
• Confident multitasker with a proactive, can-do attitude
• Bubbly, energetic personality
• Proficient in Microsoft Office and Google Workspace
• Fluent in English and Cantonese (Mandarin is a plus)
• Holds a valid Hong Kong work visa

Benefits

• Competitive salary
• Flexible, part-time working hours
• Hybrid working setup (home and office)
• Opportunity to grow within a supportive and expanding education business