Client Solutions Associate - Korean Speaker (Hong Kong - October 2026)

30050 FactSet Hong Kong Limited; Hong Kong; On-site; HKD 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary

Private health care

Paid time off for holidays and family leave

Flexible work accommodations

Career progression planning

Job summary

30050 FactSet Hong Kong Limited is seeking a Client Solutions Associate who is proficient in Korean to join their Hong Kong office. This role includes a 6-month training program aimed at preparing you for a client-facing position in the FinTech sector. The selected candidate will work alongside Investment Managers, Hedge Funds, and Wealth Managers across North Asia.

Competitive starting salary alongside benefits, including health care and paid time off. An interest in finance and technology is essential.

Qualifications

• Fresh graduates or finance professionals with less than 3 years of experience.
• Strong interest in finance or FinTech industry and in data & technology solutions.
• Sound working knowledge of spreadsheets and databases.

Responsibilities

• Develop a deep knowledge base across FactSet business, products, and clients.
• Communicate with impact in person and over video calls.
• Define key industry terms and concepts important to clients.
• Manage a group of accounts after training.
• Answer day‑to‑day client queries and provide creative solutions.

Skills

Business-level Korean proficiency

Business-level Mandarin proficiency

Analytical skills

Problem-solving skills

Interpersonal skills

Client-facing skills

Excel knowledge

Education

Bachelor’s degree in Mathematics, Computer Science, Engineering, Finance, or Economics

Job description

Client Solutions Associate – Korean Speaker – Hong Kong Office

The Client Solutions Associate role offers a 6‑month training program to prepare you for a client‑facing FinTech position. You will work with Investment Managers, Hedge Funds, Insurance, and Wealth Managers across Hong Kong and North Asia. Competitive starting salary with benefits such as free lunch, stocked fridge & pantry, private health care, social events, and opportunities to lead corporate social responsibility programs.

What You’ll Do

• Develop a deep knowledge base across FactSet business, products, and clients.
• Communicate with impact in person and over video calls while mastering presentation and public‑speaking skills both internally and externally.
• Ask effective questions in various situations to gather information, uncover needs, and create solutions that foster collaborative and consultative partnerships.
• Define key industry terms and concepts important to FactSet’s clients to become an industry expert.
• Use advanced product knowledge to identify and implement solutions specific to client and user workflows, including Excel modelling, company research, and portfolio analysis.
• Manage a group of accounts after training, ensuring the relationship is healthy and clients derive maximum value from FactSet software.
• Customize solutions to fit individual client workflows and ensure efficient and accurate decisions using FactSet data and tools.
• Demonstrate product lines to clients and provide software training to individuals and groups.
• Visit clients regularly to provide face‑to‑face support, training, and relationship building.
• Work on longer‑term projects with clients to enable them to get value from the FactSet product suite.
• Act as a problem solver, providing creative solutions to client queries through the helpdesk.
• Answer day‑to‑day client queries and provide creative and complex solutions.

What We’re Looking For

• Business‑level Korean and Mandarin speaking proficiency (Korean required).
• Fresh graduates or finance professionals with less than 3 years of experience.
• Bachelor’s degree (Mathematics, Computer Science, Engineering, Finance, or Economics preferred).
• Background or strong interest in finance or FinTech industry and in data & technology solutions.
• Strong analytical and problem‑solving skills with ability to devise creative solutions.
• Exceptional communication, interpersonal, and client‑facing skills.
• Sound working knowledge of spreadsheets (e.g., Excel) and databases.

Benefits

• Competitive salary and private health care.
• Paid time off for holidays, family leave, and company‑wide wellness days.
• Retirement savings plans and discounted employee stock purchase program.
• Flexible work accommodations to support work/life harmony.
• Global community focused on volunteerism and sustainability.
• Career progression planning with dedicated time for learning and development.
• Business Resource Groups open to all employees.

Qualified applicants will be considered for employment without regard to characteristics protected by law.