Client Solutions Associate - Korean Speaker (Hong Kong - Feb 2027)

30050 FactSet Hong Kong Limited; Hong Kong; On-site; HKD 300,000 - 420,000; Full time

Benefits offered by this job

free lunch

a stocked fridge & pantry

private health care

Social Events

Opportunity to lead, contribute or CSR

Job summary

FactSet Hong Kong Limited is seeking a Client Solutions Associate Korean Speaker in Hong Kong. You will enter a 6‑month training program and then support investment professionals across Hong Kong and North Asia with FactSet’s data and tools.

You’ll build deep knowledge of products, interact with clients via calls and in person, and customize solutions to fit client workflows. Fresh graduates welcome with strong finance interest.

Qualifications

• Bachelor's degree in Mathematics, Computer Science, Engineering, Finance or Economics.
• Business-level Korean and English required.
• Fresh graduates or finance professionals with less than 5 years of experience.
• Strong interest in Finance or FinTech and data solutions.
• Proficient in spreadsheets and databases.

Responsibilities

• Develop deep knowledge of FactSet products, clients, and workflows.
• Communicate effectively in person and via video calls; present and speak publicly.
• Ask targeted questions to uncover client needs and build solutions.
• Demonstrate product lines and train clients and groups.
• Visit clients regularly to provide face-to-face support and training.
• Work on longer-term projects to deliver value from the product suite.
• Provide creative problem solving and answer day-to-day queries via helpdesk.

Skills

Korean (business-level)

English (business-level)

Analytical skills

Education

Bachelor's degree in Mathematics, Computer Science, Engineering, Finance or Economics

Tools

Excel

Databases

Job description

Client Solutions Associate Korean Speaker – Hong Kong Office

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision‑making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Your Team's Impact

Looking for a fun and dynamic tech role, nestled deep in the finance industry? The Client Solutions Associate role will offer you:

Training program spanning 6 months to get you ready for this client‑facing FinTech role Exposure clients who are as Investment Managers, Hedge Funds, Insurance, Wealth Managers across Hong Kong and North Asia.

Competitive starting salary with extra Perks not limited to:

• free lunch
• a stocked fridge & pantry
• private health care
• Social Events
• Opportunity to lead, contribute or attend meaningful Corporate Social Responsibility Programs

What You'll Do

Client Solutions Associates begin their careers through a comprehensive development program, learning the FactSet ethos for providing excellent client service. Throughout the program, Client Solutions Associates will develop a wide array of skills and provide value to our clients by:

• Developing a deep knowledge base across our business, products, and clients
• Communicating with impact in person and over video calls while mastering presentation and public speaking skills both internally and externally
• Asking effective questions in various situations to gather information, uncover needs, and create solutions to foster a truly collaborative and consultative partnerships
• Defining key industry terms and concepts important to FactSet’s clients to be an industry expert
• Using advanced product knowledge and understanding of FactSet’s product suite to identify and implement solutions specific to client and user workflows including Excel modelling, company research, and portfolio analysis

Following the successful completion of the training program, you will quickly become an integral part of the team and start taking up responsibilities as a FactSet Consultant by:

• Managing a group of accounts assigned to you, ensuring that the relationship is healthy and that the client is getting maximum value out of the FactSet software
• Customizing solutions to fit with individual client workflows and ensuring that the client can make efficient and accurate decisions using FactSet data and tools
• Effectively demonstrating the various product lines to clients and provide software training to individuals as well as small and large groups
• Visiting clients on a regular basis to provide face-to-face support, training and build strong relationships
• Working on longer term projects with clients to enable them to get value out of the FactSet product suite.
• Being effective problem solvers and providing creative solutions to the many question’s clients have in and around the use of FactSet.
• Answering day-to-day client queries and providing creative and complex solutions through our helpdesk.

What We're Looking For

The ideal Client Solutions Associate possesses the following qualifications: Business-level Korean and English is required, Mandarin is a plus Fresh graduates or finance professionals with less than 5 years of working experience A bachelor's degree (Mathematics, Computer Science, Engineering, Finance and Economics majors are preferred) Background or strong interest in Finance or FinTech industry as well as a strong interest in Data solutions Strong analytical and problem-solving skills and ability to come up with creative solutions Exceptional communication, interpersonal and client-facing skills Sound working knowledge of spreadsheets (e.g., Excel) and databases

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage.

Being a FactSetter means: The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start‑up.

Support for your total well-being.

• health
• life
• disability insurance
• retirement savings plans
• discounted employee stock purchase program
• paid time off for holidays, family leave, and company-wide wellness days

A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.

Career progression planning with dedicated time each month for learning and development.

Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. Learn more about our benefits here.

Company Overview:

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client‑centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.

At FactSet, we celebrate difference of thought, experience, and perspective.

Qualified applicants will be considered for employment without regard to characteristics protected by law.

FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions.

Join a team of highly motivated, talented individuals who are empowered to find answers through creative technology.

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