Client Services Associate (Mandarin)

Second Talent; Hong Kong; On-site; HKD 436,500 - 550,600; Full time

Benefits offered by this job

15 days annual leave

Comprehensive private medical insurance

Tax-advantaged housing allowance

Option to work from home every Friday

Job summary

A leading global firm in Hong Kong is seeking a Client Services Associate fluent in Mandarin and English. This position involves recruiting senior industry experts, managing client communications, and owning multiple high-stakes projects. Successful candidates will demonstrate strong academic backgrounds along with internship experience. The role offers a clear path for career advancement and a first-year compensation ranging from HKD 436,500 to HKD 550,600. Join a dynamic team with a great working environment and development opportunities.

Qualifications

• Strong academic credentials (equivalent to a 2:1 undergraduate degree or higher).
• Fluency in both English AND Mandarin (C2 level) is required.
• Demonstrable internship experience in a relevant field.

Responsibilities

• Recruit senior industry experts matching client needs.
• Understand complex project briefs and market dynamics.
• Own projects from client-expert communications to scheduling.

Skills

Fluency in Mandarin

Fluency in English

Resilience under pressure

Project management

Negotiation

Education

2:1 undergraduate degree or higher

Job description

About the job Client Services Associate (Mandarin)

Location: Hong Kong

Job Type: Full-time, Permanent

Compensation: Total First-Year Earnings (Base + Variable) HKD 436,500 HKD 550,600

About the Opportunity

Are you an ambitious graduate looking to launch your career in a fast-paced, commercial role with a clear path for advancement?

Our client is a prestigious, high-growth global firm and a leader in the expert knowledge market. They connect the world's leading investment funds, strategy consultancies, and Fortune 500 companies with niche subject-matter experts to drive informed decision-making. With over 1,500 professionals in nine major cities, they are seeking the brightest and most ambitious graduates to join their team.

This role is part of a dynamic Associate Program designed for graduates who thrive in a results-oriented environment. As a Client Service Associate, you will be the central link between the firm's top-tier clients and the expert knowledge they need. This is a communications-intensive, frontline position where you will manage multiple high-stakes projects for investors, strategists, and dealmakers.

Ideal Candidate Profile

• You are gritty, resilient, and thrive in a fast-paced, results-oriented environment.
• You excel under pressure and are adept at managing tight deadlines.
• You are eager to utilize your multilingual skills (Mandarin and English).
• You are looking to develop a strong business acumen and gain exposure to a wide variety of industries.

Core Responsibilities

• Recruit Experts: You will spend a significant portion of your day on the phone, actively engaging with and recruiting senior industry experts who match your clients' specific project needs, often under tight deadlines.
• Understand Context: Quickly grasp complex project briefs, market dynamics, and the legal and regulatory frameworks relevant to both clients and experts.
• Project Ownership: Take complete ownership of your projects, from initiating and managing all client-expert communications to meticulously scheduling consultations and ensuring a seamless collaboration.

This program is designed to springboard your career:

• A rapid introduction to the business world without being limited to one industry.
• Development of high-impact transferable skills: including professional communications, negotiation, persuasion, project management, and time management.
• A clear, accelerated career path with promotion to Manager (in 24-30 months) and Vice President (in ~5 years).
• Successful completion may qualify you for an MBA Tuition Program, providing financial support for top-tier business schools worldwide.
• Total First-Year Compensation: Ranging from HKD 436,500 (average performance) to HKD 550,600 (very strong performance).
• This package consists of an annual base salary of HKD 312,000 and an uncapped variable compensation package linked directly to your performance.
• Generous Leave: 15 days annual leave (increasing to 20 with service), six months full maternity leave, and six weeks full paternity leave.
• Health & Wellness: Comprehensive private medical & dental insurance and an annual health check-up.
• Allowances: A tax-advantaged housing allowance (up to 50% of monthly base salary).
• Work Environment: A state-of-the-art office in the heart of Hong Kong with the option to Work From Home every Friday.

Requirements

• Strong academic credentials (equivalent to a 2:1 undergraduate degree or higher).
• Mandatory Language: Fluency in both English AND Mandarin (C2 level) is required.
• Demonstrable internship experience in a relevant field.
• A history of noteworthy extracurricular achievements during your studies.

How to Apply

Please submit your resume to be considered for this exceptional graduate opportunity.