Client Insights & Data Intelligence Analyst (Luxury, contract)

Amix Global Limited; Hong Kong; On-site; HKD 300,000 - 420,000; Full time

Job summary

Amix Global Limited is seeking a data-driven marketing professional to develop and maintain dashboards that provide strategic visibility into client, merchandising, and retail KPIs in Hong Kong.

You will coordinate with Central CRM, monitor regional KPIs, and deliver weekly and monthly reports to key stakeholders while shaping client targeting and journeys for regional campaigns and events.

Qualifications

• 3–5 years of clienteling, CRM or retail marketing experience within luxury retail.
• Proficiency in Microsoft Word and Excel; familiarity with CRM and data visualization platforms.

Responsibilities

• Develop and maintain dashboards showing client, merchandising, and retail KPIs.
• Coordinate with Central CRM and monitor regional KPIs with weekly/monthly stakeholder reports.
• Define targeting strategies for central and regional campaigns and develop store-level campaigns.
• Develop client journeys in coordination with Central Marketing and monitor regional implementation.
• Support planning and organization of in-boutique and ultra-luxury events.

Skills

Clienteling

CRM experience

Retail marketing

Tools

Microsoft Word

Microsoft Excel

CRM platforms

Data visualization tools

Job description

Develop and maintain dashboards that provide strategic visibility into client, merchandising, and retail KPIs.

Coordinate with Central CRM.

Monitor regional client KPIs and deliver weekly and monthly reports to key stakeholders.

Client Targeting

Define targeting strategies for key central and regional campaigns.

Support local markets in developing relevant, store-level campaigns.

Develop high-end client targeting strategies and client lists for worldwide and regional events.

Client Journeys

Coordinate with Central Marketing to address regional needs.

Design and monitor relevant client journeys across the region.

Event Support

Support the planning and organization of in-boutique and ultra-luxury events.

Requirements

3 – 5 years of clienteling, CRM or retail marketing experience within luxury retail

Proficient on Microsoft Word and Excel, ideally proficiency in CRM and data visualization platforms