Care Assistant (Contract) (Ref.：SSPDHC/282526)

St. James' Settlement; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

St. James' Settlement in Hong Kong is seeking a Care Coordinator to provide service and operational support across the Core Centre and Satellite Centres, assisting elderly clients in accessing health services and coordinating appointments.

The role supports nursing staff with clinical and non-clinical tasks, handles enquiries, elderly registration, follow-up arrangements, and maintains accurate records, working within a multidisciplinary team to deliver compassionate, compliant care.

Qualifications

• HKDSE with Level 2 or above in five subjects (including Chinese and English) or equivalent.
• Degree holder with 2 years post-degree experience or Associate Degree with 5 years relevant experience.
• Minimum two years’ working experience, preferably in elderly care or related services.
• Strong communication and interpersonal skills with sensitivity to elderly clients; blood-taking skills are prioritized.
• Ability to work effectively within a multidisciplinary team.
• Courteous, mature, detail-oriented and able to work independently with a systematic approach.

Responsibilities

• Provide service and operational support across the Core Centre and Satellite Centres
• Offer direct assistance to elderly clients in accessing health services
• Support healthcare professionals in daily operations, including handling general enquiries, elderly registration, appointment coordination, follow-up arrangements, and other administrative tasks
• Deliver both clinical and non-clinical support to nursing staff, including assisting with EHS assessments and performing blood-taking procedures
• Facilitate effective communication between elderly clients, caregivers, and healthcare staff to ensure smooth service delivery
• Maintain accurate records and documentation in compliance standards
• Undertake other duties as assigned by the supervisor

Skills

Communication skills

Blood-taking skills

Multidisciplinary teamwork

Education

HKDSE level 2 or above

Degree holder with 2 years post-degree experience or Associate Degree with 5 years relevant experience

Job description

Completion of HKDSE with Level 2 or above in five subjects (including Chinese and English), or equivalent qualifications. Relevant training in healthcare services will be considered an advantage

Degree holder with 2 years relevant post-degree experience or Associate Degree with 5 years relevant experience is preferable

Minimum of two year’s working experience, preferably in elderly care or related services is preferable

Strong communication and interpersonal skills, with sensitivity to the needs of elderly clients. Possession of blood-taking skills will be given priority

Ability to work effectively and collaboratively within a multidisciplinary team

Mature, detail-oriented, able to work independently, and demonstrates a systematic approach to work

Job Duties:

• Provide service and operational support across the Core Centre and Satellite Centres
• Offer direct assistance to elderly clients in accessing health services
• Support healthcare professionals in daily operations, including handling general enquiries, elderly registration, appointment coordination, follow-up arrangements, and other administrative tasks
• Deliver both clinical and non-clinical support to nursing staff, including assisting with EHS assessments and performing blood-taking procedures
• Facilitate effective communication between elderly clients, caregivers, and healthcare staff to ensure smooth service delivery
• Maintain accurate records and documentation in compliance standards
• Undertake other duties as assigned by the supervisor

Social & Welfare Services 51-100 employees

"Founded by the Rt. Rev. Bishop R.O. Hall of the Anglican Church in 1949, St. James’ Settlement began as a club for boys and girls in a temple in Stone Nullah Lane, Wanchai. It was then developed into a six-storey building on Kennedy Road in 1963 to provide diversified services, including children and youth services, elderly services and rehabilitation services. In 1987, the headquarters was opened in Stone Nullah Lane so that the scope of services could be further extended.

"Founded by the Rt. Rev. Bishop R.O. Hall of the Anglican Church in 1949, St. James’ Settlement began as a club for boys and girls in a temple in Stone Nullah Lane, Wanchai. It was then developed into a six-storey building on Kennedy Road in 1963 to provide diversified services, including children and youth services, elderly services and rehabilitation services. In 1987, the headquarters was opened in Stone Nullah Lane so that the scope of services could be further extended.