Card Usage & Partnerships Strategist — Growth

Citi

Hong Kong

On-site

HKD 420,000 - 650,000

Full time

14 days+

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Job summary

Citi in Hong Kong is seeking a Manager, Card Usage and Partnership to lead development and execution of card usage programs and merchant partnerships. The role requires strong stakeholder management and data-driven decision making to drive revenue growth and customer engagement.

The position emphasizes collaboration across internal teams, risk awareness, and the ability to leverage AI-powered tools to optimize outcomes. Bachelor’s degree and 2–5 years of relevant experience are expected.

Qualifications

2-5 years of relevant experience.
Working knowledge of product management, program management, and marketing.
Working knowledge of business and partnership management.
Ability to collaborate with internal/external stakeholders/partners.
Ability to leverage AI-powered tools to enhance efficiency and drive innovation.
Ability to work unsupervised and adjust priorities quickly.

Responsibilities

Lead the planning, development, and execution of card usage strategies and partnership programs.
Identify and explore partnership opportunities with networks and merchants.
Assess customer, competitor, industry, and data insights to define strategies and roadmaps.
Monitor program performance, customer behavior, and market trends using data-driven insights.
Engage with internal teams to align objectives and drive program execution.
Assess risk and ensure compliance with laws, rules, and Citi policies.