Card Specialist

MemeStrategy, Inc.; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Benefits offered by this job

25 days paid time off

Maternity leave

Paternity leave

Family/pet care

Life insurance

Health insurance

Job summary

MemeStrategy, Inc. in Hong Kong seeks a passionate Card Specialist / Card Grader to assess, authenticate and pre-grade trading cards and collectibles, managing end-to-end grading submissions and customer journeys.

The role requires deep knowledge of TCG and sports cards, PSA/BGS/CGC submission familiarity, and meticulous attention to detail for high-value items, with responsibilities spanning inspections, valuations, packaging and secure handling.

Qualifications

• 3+ years hands-on grading experience in cards or collectibles.
• Deep knowledge of grading standards and market trends.
• Familiarity with PSA, BGS, CGC submission processes and fee structures.

Responsibilities

• Conduct detailed visual inspections of cards to assess surface, corners, edges and centering.
• Authenticate and pre-grade submissions across major grading authorities.
• Manage end-to-end grading submission process including packaging and tracking.
• Record card details and submission status in the management system.
• Support quality control with consistent grading standards.

Skills

Card grading

TCG knowledge

Sports cards

Attention to detail

Integrity

Tools

PSA submission

BGS evaluation

CGC submission

Job description

We are looking for a passionate and detail-oriented Card Specialist / Card Grader to join our retail and grading operations team. The role will be responsible for assessing, authenticating and pre-grading trading cards, sports cards and other collectibles, while in charging the end-to-end grading submission process and customer journey.

The ideal candidate should have strong hands-on experience in card grading, grading submissions, card shop operations or high-volume card handling. He/she should have deep knowledge of TCG, sports cards, card condition assessment, grading standards, market trends and collector behaviour, with the integrity and attention to detail required to handle high-value collectibles.

Key responsibilities

Conduct detailed visual inspections of trading cards, sports cards and collectibles to assess surface condition, corners, edges, centering, print quality and overall card condition.

Research, identify and authenticate collectible cards, including detecting reprints, alterations, trimming, counterfeits, printing errors and suspicious items.

Apply established grading standards and company-specific criteria consistently when assessing card condition and expected grading outcomes.

Pre-grade customer and shop submissions across major grading authorities, including PSA, BGS and CGC, and advise on suitable grading tiers and realistic expected outcomes.

Manage the end-to-end grading submission process, including card assessment, order creation, packaging, shipping, tracking, receiving and customer updates.

Accurately record card details, grading assessments, serial numbers, submission status and customer information in the inventory / submission management system.

Support quality control by maintaining consistent, fair and objective grading standards across all submissions and internal assessments.

Handle, sleeve, package and store high-value cards safely to protect their condition throughout the grading and submission process.

Evaluate walk-in collections and individual cards for buy, sell and trade-in opportunities, providing fair and informed valuations where required.

Monitor secondary market prices, card trends, population reports, grading results and customer demand to support accurate assessments and commercial decisions.

Assist customers with grading enquiries, card condition explanations, submission options and basic market information in a clear and professional manner.

Support the development and improvement of grading submission SOPs, workflow, record-keeping and handling procedures.

Share product knowledge, grading observations and market insights with the store team, and help train junior staff on basic grading and handling practices.

Maintain a clean, organized and secure work environment for card inspection, storage and handling.

Perform other duties as assigned to support grading operations, shop floor activities and business needs.

Requirements

3 years or above hands-on experience in card grading, grading submissions, card shop retail, trading card dealing, collectibles operations or high-volume card handling is preferred.

Deep knowledge of TCG, including Pokémon, Magic: The Gathering, Yu-Gi-Oh!, One Piece, sports cards, including NBA, MLB, NFL, football or other major trading and sports cards is a must.

Good understanding of grading standards, card condition assessment, grading tiers, submission procedures and the collector market.

Familiarity with PSA, BGS, CGC or other recognized grading authorities, including submission processes, grading standards and fee structures.

Eye for Detail: Exceptional visual acuity and the ability to identify card condition issues, including scratches, dents, whitening, print lines, centering issues, surface wear, edge damage and corner wear.

Experience identifying altered, trimmed, counterfeit or otherwise suspicious cards is highly preferred.

Strong attention to detail, visual accuracy and manual dexterity when handling fragile or high-value cards.

High level of Integrity and ethical standards; must be honest and objective to maintain the shop's reputation.

Familiarity with comic book grading standards (CGC / CBCS) and experience assessing non-card collectibles is a plus.

Good interpersonal and communication skills, with the ability to explain grading results and submission options to customers where required.

Good command of Cantonese; English and Mandarin are preferred, ability to communicate in Japanese is a plus but not required.

Able to work independently while also supporting the wider retail and operations team.

Certification, training or prior working experience with a recognized grading authority such as PSA, BGS, CGC or equivalent is a plus.

Why Join Us?

Join a fast-growing Hong Kong brand at the forefront of the trading card and collectibles market, combining professional grading knowledge, premium retail service and strong collector community engagement.

You will play a key role in building trust with collectors by supporting accurate card assessment, transparent grading submissions and responsible handling of high-value collectibles. The role offers hands-on exposure to TCG, sports cards, graded cards, submission logistics, market pricing, customer engagement and daily store operations.

We offer a competitive compensation package with career development opportunities as the brand expands its retail, grading submission, eCommerce and community presence.

We take care of our teammates to take great care of themselves and their families so we all can perform our best at work!

25-day paid time off, 20-week maternity, 8-week paternity, plus family/pet care, marriage, birthday Leave, and more.

US$1.5M Health insurance per teammate

Life insurance