Card Payments Product Manager (Issuing Risk Control Direction)

Matrixport; Hong Kong; On-site; HKD 700,000 - 900,000; Full time

Job summary

BIT is seeking a Senior Product Manager to lead the card issuing risk control architecture, building an end-to-end platform for real-time interception and loss prevention. You will optimize rules to lower false positives while preserving approval rates and design scalable monitoring and tiered risk controls for multiple card types and scenarios.

The role emphasizes cross-functional collaboration with risk operations, compliance, data analytics, and engineering to ensure pay experience is

Qualifications

• 3+ years in payment risk control, card issuing, or digital banking product management.
• Experience designing card issuing risk control, real-time interception, limit management, or loss prevention.
• Understanding of crypto fundamentals; crypto cards or Web3 payments a plus.

Responsibilities

• Own end-to-end risk control product architecture for card issuing.
• Optimize rules to reduce false positives while maintaining approval rate.
• Build post-transaction monitoring, review workflows, and holds.
• Design tiered controls, 3DS strategies, and risk protections.
• Collaborate with risk operations to improve alert routing and case handling.
• Align with Visa/Mastercard and BIN Sponsor compliance and regulatory needs.
• Explore AI/ML to improve detection and reduce manual costs.

Skills

Product management

Payment risk control

Real-time interception

SQL

Data analysis

Cross-functional collaboration

Crypto/Web3 payments knowledge

Education

Bachelor's degree or above

Job description

About BIT:

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology.

The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally.

BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.

For more information, visit www.bit.com

About the Role:

Responsibilities

• Lead the card-issuing risk control product architecture: Own the full lifecycle of the card issuing payment risk control product, building an end-to-end risk platform encompassing real-time authorization interception rules, static/dynamic limit systems, and abnormal transaction alerting mechanisms.
• Optimize rules and reduce false-positive rates: Continuously refine risk engine rules and threshold configurations to improve fraud detection quality while significantly reducing false-positive (false-decline) rates, balancing risk control red lines against payment approval rates.
• Build post-transaction monitoring and loss-prevention tools: Establish scalable post-transaction monitoring and manual review workflows; design authorization holds, offline force-debit protection, and settlement-cycle FX slippage prevention mechanisms.
• Design tiered and scenario-based controls: Tailor differentiated limit controls, 3DS verification strategies, and risk protection mechanisms for different user tiers, card types, and suspicious payment scenarios.
• Collaborate on risk operations and case efficiency: Work closely with the risk operations team to optimize alert routing, case management, and review/unblocking workflows, improving investigation and processing efficiency.
• Interface with card networks and BIN sponsors on compliance: Partner with data and engineering teams to ensure the stability of millisecond-level decision engines, ensuring the card portfolio's fraud rate complies with Visa/Mastercard and BIN Sponsor compliance and regulatory requirements.
• Enable AI and advanced analytics: Explore and apply AI and machine learning models to improve detection accuracy for complex fraud rings and anomalous transactions, reducing manual operational costs.

Requirements

Basic Qualifications

• Bachelor's degree or above, with 3+ years of experience in payment risk control, card issuing systems, or digital banking product management.
• Experience in product design related to card issuing risk control / real-time authorization interception / limit management / loss prevention (strongly relevant experience preferred).
• Understanding of the fundamentals of how crypto operates; experience with crypto cards or Web3 payments is a plus.

Professional Skills

• 3+ years of experience as a product manager in payment risk control, card issuing systems, or digital banking, with experience building issuing-side real-time authorization interception, transaction monitoring, or anti-fraud systems.
• Ability to plan and configure risk detection logic, static/dynamic limit matrices, frequency rules, identity verification strategies, and risk thresholds.
• Strong data-driven mindset, proficient with SQL and data analysis tools to investigate anomalous transaction signals, evaluate rule performance, and optimize false-positive rates.
• Excellent cross-functional communication skills, able to collaborate effectively with risk operations, compliance, data analytics, and engineering teams to drive complex projects to completion.
• Experience building automated, scalable risk control systems within a strict risk and compliance environment, with the ability to balance interception rates, operational processing efficiency, and user payment experience.

Nice to Have

• Experience building card issuing systems or integrating with third-party CaaS (Card-as-a-Service) providers.
• Experience building crypto cards or crypto on/off-ramp solutions.
• Experience building a card issuing risk control engine or risk case management system from 0 to 1.
• Familiarity with early chargeback-prevention networks such as Ethoca / Verifi, and card network dispute/chargeback handling processes.

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