Cafe Operations Lead: Sales & Service Excellence

Rich Sources Ltd (Vivienne Westwood); Hong Kong; On-site; HKD 360,000 - 540,000; Full time

Job summary

Rich Sources Ltd (Vivienne Westwood) in Hong Kong seeks an experienced restaurant manager to oversee daily operations, drive sales, and ensure service standards. You will lead a fast-paced café/Western-style team and work with Marketing on activity plans to boost visibility and customer engagement.

The role requires 5+ years of management experience, strong leadership and communication skills, and fluency in Cantonese, English, and Putonghua.

Qualifications

• At least 5 years' experience in Café / Western style restaurant management.
• Strong leadership, communication, planning and problem-solving skills.
• Excellent communication in Cantonese, English & Putonghua.

Responsibilities

• Oversee day-to-day operations and monitor performance to maximize sales and productivity.
• Ensure Company standards in product quality, customer service, hygiene and safety; provide staff training.
• Collaborate with Marketing to develop and implement marketing activity plans.
• Perform other restaurant duties as assigned by the Company.

Skills

Leadership

Communication

Planning

Problem-solving

Customer-oriented

Multi-tasking

Team collaboration

Independent

Self-motivated

Job description

Rich Sources Ltd (Vivienne Westwood) in Hong Kong seeks an experienced restaurant manager to oversee daily operations, drive sales, and ensure service standards. You will lead a fast-paced café/Western-style team and work with Marketing on activity plans to boost visibility and customer engagement.

The role requires 5+ years of management experience, strong leadership and communication skills, and fluency in Cantonese, English, and Putonghua.