Business Analyst (New Business)

Morgan McKinley; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Morgan McKinley in Hong Kong is seeking a Domain Leadership & Requirements Engineering lead for a core life insurance system revamp. You will own NB domain authority across the lifecycle, run workshops with Underwriting, NB Operations, Product Development and Compliance, and elicit complex business requirements for life, group life, and riders.

You will drive end-to-end design, simplify NB processes, champion STP to reduce manual touchpoints, map data flows with architects and integrators,

Qualifications

• Experience: 5+ years in Life Insurance NB/UW/PAS implementations or core revamps.
• Domain Mastery: Life insurance product structures, underwriting rules, AML/KYC, regulatory requirements.
• Transformation Experience: 1–2 major core system programs (Majesco/Guidewire/Oracle/FAST) in BI/PM capacity.
• Process Excellence: BPMN and process re‑engineering skills.
• Collaboration: Strong stakeholder management translating rules into IT requirements.
• Education: Degree in Business/CS/Finance; professional designations are a plus.

Responsibilities

• Act as NB domain authority across the core system revamp lifecycle.
• Facilitate workshops with Underwriting, NB Operations, Product Development and Compliance.
• Elicit, analyze, and document complex business requirements for life products.

Skills

New Business (NB)

Underwriting

Policy Administration System (PAS)

Regulatory Compliance

Stakeholder Management

Education

Bachelor’s degree in Business/CS/Finance

Insurance designations (FLMI/LOMA)

Tools

BPMN

Majesco

Guidewire

Oracle FAST

Job description

1. Domain Leadership & Requirements Engineering

• Act as the primary New Business (NB) domain authority throughout the core system revamp lifecycle.
• Facilitate workshops with Underwriting, New Business Operations, Product Development, and Compliance to define future-state business processes and target operating models.
• Elicit, analyze, and document complex business requirements, user stories, and functional/non-functional specifications for individual life, group life, and riders (traditional, unit-linked, and universal life products).

2. Solution Design & Process Optimization

• Re-engineer and simplify end-to-end NB processes—from application submission (POS/e-App) and automated underwriting rules engines (AUER) to medical/financial requirements gathering, rating, and policy issuance.
• Champion Straight-Through Processing (STP) initiatives to minimize manual touchpoints and reduce turnaround times (TAT).
• Collaborate with solution architects and system integrators to map out data flows, integrations (with CRM, payment gateways, reinsurers, and medical data providers), and legacy migration strategies.

3. Testing & Delivery Governance

• Define the overall User Acceptance Testing (UAT) strategy, test scenarios, and expected outcomes for NB modules.
• Review and sign off on functional configurations, ensuring out-of-the-box core platform features are maximized while complex customizations are rigorously justified.
• Manage scope, track deliverables, identify project risks/dependencies, and report progress to steering committees and executive sponsors.

4. Change Management & Stakeholder Engagement

• Partner with training and change management teams to prepare operations and distribution channels for the new system rollout.
• Address operational roadblocks and resolve complex business trade-offs during design and build phases.

Key Requirements & Qualifications

• Experience: Minimum 5 years of experience in the Life Insurance industry, with a heavy focus on New Business (NB), Underwriting, and Policy Administration System (PAS) implementation or core revamp projects.
• Domain Mastery: Deep, hands‑on knowledge of life insurance product structures, application workflows, medical and financial underwriting rules, AML/KYC checks, and regulatory requirements.
• Transformation Experience: Proven track record of participating in at least 1–2 major core system implementation or modernization programs (e.g., Majesco, Guidewire, Oracle, FAST, or custom-built digital platforms) in a Business Analyst, Product Owner, or Project Manager capacity.
• Process Excellence: Strong proficiency in Business Process Modeling (BPMN) and process re‑engineering tools.
• Collaboration & Communication: Exceptional stakeholder management skills with the ability to translate complex insurance rules into clear technical requirements for IT teams, and vice versa.
• Education: Bachelor’s degree in Business, Computer Science, Finance, or a related field. Professional insurance designations (e.g., FLMI, LOMA, or project management certifications like PMP/Agile) are a strong plus.