Business Analyst (Contract till 31 May 2027)

AXA Hong Kong and Macau; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

AXA Hong Kong and Macau seeks a Senior Business Analyst for a 1-year secondment to lead delivery of General Insurance projects. You will be the primary contact for IT, product owners, and stakeholders, guiding scope, plan and governance.

Responsibilities include managing the full delivery lifecycle, RAID, and change management, with reporting to Steering Committees. Strong PM, vendor management, and analytical skills are required.

Qualifications

• Strong understanding of insurance value chain and PM best practices.
• Experience managing large-scale, cross-functional projects.
• Excellent written and verbal communication for stakeholders.
• Proven ability to influence and coordinate diverse teams.

Responsibilities

• Lead overall delivery of assigned General Insurance projects and be the main contact for teams.
• Prepare, manage and track Project Plan, Cost, Scope and RAID log.
• Define and manage project scope with stakeholders throughout lifecycle.
• Deliver end-to-end delivery from initiation to go-live and post-implementation reviews.
• Coordinate change activities and prepare user guides and communications.

Skills

Project management

Stakeholder management

Change management

Team leadership

Analytical skills

Negotiation

Tools

JIRA/Confluence

MS Project

Visio

PowerPoint

Excel

Job description

Responsible for leading the overall delivery of assigned projects within General Insurance portfolio and act as the key contact for all the teams involved in the assigned project

Prepare, manage and track Project Plan, Cost, Scope and RAID log (Risks, Actions, Issues and Dependencies)

Work with project stakeholders to understand or define the scope of an assigned project.

Manage the full delivery cycle of a project, from initiation, scoping, requirement, design, build, test, deployment to business change transition to go-live; including post launch business verification, warranty supports and post implementation reviews.

Run the Project Workgroup meeting, Project Steering Committee; prepare all regular progress reports, updates & meeting minutes for the Project Delivery

Maintain close working relationships with internal and externalcontacts including project team members, staff, local authorities, etc.

Must be IT technical sound to establish a close & aligned working model with Product Owners, IT solution architect, IT delivery teams (scrum or fixed capacity teams), infrastructure/network/cloud engineering to ensure that the optimal solution is delivered against the agreed scope or requirements meeting the time to market needs under an agile MVP / continuous delivery.

Be an effective change agent (as this is a Business Project Manager role) and for small and medium sized project the candidate could be acting as a business analyst to define the requirements and author user stories.

Prepare and coordinate all business change activities to ensure that the project delivered solution is transitioned to production with change impact managed & little to minimal disruption to internal and external stakeholders.

Prepare user guide, user manuals and draft change communications for Change Management Lead reviews.

Requirements:

Good understanding of insurance business and the value chain, ideally gained under General Insurance or the financial services sector.

Good knowledge and experience of best practice project management methodologies and techniques to provide sound advice and support to Project Managers and Sponsors.

Experience in working on large scale organization-wide reengineering projects, preferably in a financial services institution

Strong knowledge of project management methodologies

Proficient in business metrics and strong analytical skills.

Excellent communication (written and verbal) skills with ability to develop concise and effective communications for business & IT stakeholders.

Negotiation skills with ability to resolve conflict situations.

Good interpersonal skills in building positive working relationships with diverse teams. Ability to influence, educate and collaborate to effectively achieve harmonious results.

Sound judgement and initiative.

Experience in contract and vendor management

Sound decision making skills

Ability to influence others to manage the projects in accordance with project management best practice and meeting Council guidelines and processes.

Ability to clearly, concisely and accurately report on project progress and outcomes to working groups and project steering groups.

Proficiency in Microsoft PowerPoint, Excel, MS Project, Visio, JIRA/Confluence

Ability to work well in a multicultural environment with different stakeholders

Candidate with more experience will be considered as Senior Business Analyst

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

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