Business Analyst

Oliver James Associates Limited; Hong Kong; On-site; HKD 400,000 - 700,000; Full time

Job summary

Oliver James Associates Limited is seeking a Business Analyst for a 12-month contract with an insurance client. The role supports business change initiatives, collaborating closely with business and technology teams to improve processes and deliver solutions.

Key responsibilities include requirements gathering, workshops, process mapping, and translating requirements into user stories. Candidates should have 4–5 years in insurance BA roles and be adept at agile or waterfall delivery.

Qualifications

• 4-5 years of experience as a Business Analyst in the insurance sector.
• Strong requirements gathering, process mapping and stakeholder management.
• Knowledge of insurance processes (underwriting, policy administration, or claims).
• Experience supporting technology or business transformation projects.
• Familiarity with Agile and/or Waterfall delivery approaches.
• Excellent analytical, communication and problem-solving skills.

Responsibilities

• Gather, analyse and document business requirements.
• Facilitate workshops with stakeholders across business and technology teams.
• Map current and future processes, identifying opportunities for improvement.
• Translate requirements into user stories and acceptance criteria.
• Support user acceptance testing, issue resolution and implementation.
• Maintain clear documentation and communicate progress to stakeholders.

Skills

Requirements gathering

Process mapping

Stakeholder management

Analytical thinking

Communication skills

Problem solving

Agile/Waterfall

Job description

WearerecruitingaBusinessAnalystfora12 month contract with an insurance client. This role will support business change initiatives, working closely with business and technology teams to improve processes and deliver solutions.

Responsibilities

• Gather,analyseanddocumentbusinessrequirements.
• Facilitateworkshopswithstakeholdersacrossbusinessandtechnologyteams.
• Mapcurrentandfutureprocesses,identifyingopportunitiesforimprovement.
• Translaterequirementsintouserstoriesandacceptancecriteria.
• Supportuseracceptancetesting,issueresolutionandimplementation.
• Maintaincleardocumentationandcommunicateprogresstostakeholders.

RequiredSkills

• 4-5yearsofexperienceasaBusinessAnalystwithintheinsurancesector.
• Strongrequirements-gathering,process-mappingandstakeholder-managementskills.
• Knowledgeofinsuranceprocesses,suchasunderwriting,policyadministrationorclaims.
• Experiencesupportingtechnologyorbusinesstransformationprojects.
• FamiliaritywithAgileand/orWaterfalldeliveryapproaches.
• Excellentanalytical,communicationandproblem-solvingskills.