Branch Manager

China CITIC Bank International Limited; Hong Kong; On-site; HKD 500,000 - 700,000; Full time

Job summary

China CITIC Bank International Limited is seeking a Branch Banking Manager in Hong Kong to lead the team towards achieving sales targets while ensuring compliance and high-quality service. Candidates should have a minimum of 5 years experience in banking, with managerial exposure preferred.

The ideal candidate will hold a degree in Business Administration and possess relevant insurance and investment licenses. Strong communication skills in English and Chinese are essential.

Qualifications

• Minimum 5 years branch banking experience, management exposure preferred.
• Possess qualifications for relevant insurance and investment licenses registration.
• Preferably possess/obtain Core or Professional level qualification under HKMA ECF on RWM.

Responsibilities

• Achieve and exceed all sales and business targets.
• Lead the team in customer relationship management.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Interpersonal skills

Communication skills

People management

Result-oriented

Market awareness

Education

Degree in Business Administration or related disciplines

Job description

Country of Location

China Hong Kong

Mandatory Reference Checking Scheme (“MRC”) for HongKong. The Mandatory Reference Checking Scheme is a framework to facilitate Authorized Institutions (“AIs”) to bilaterally obtain reference information during their recruitment process for certain positions, such that misconduct information in an individual’s previous employments can be provided to AIs to inform their employment decisions. For information related to MRC Scheme, Frequently Asked Questions for In Scope Individuals is published by HKAB/Industry Guidelines (https://www.hkab.org.hk/en/home) or further information will be available upon request, if it is applicable to the position(s) applied.

Job Responsibilities

• Achieve and exceed all sales and business targets on the agreed plan and design strategies for the implementation of branch selling and promotional activities, including but not limited to assigning direct sales staff under the branch for outreaching activities.
• Strive to become market leader in the local environment through formulating and implementing strategies that help the branch edge over competition in the local market.
• Lead the team to acquire and maintain relationship with key customers from personal commercial & corporate segments.
• Oversee branch staff engagement, development and thereby develop a high performance culture in the branch.
• Build and maintain a high quality team with synergy, and motivate staff towards exceeding individual as well as branch common goals and objectives.
• Oversee daily work of all staff in the branch to ensure smooth branch operation and service.
• Ensure that the branch team is fully compliant with all regulatory requirements, internal policies and procedures and achieve satisfactory audit rating.
• Deliver quality service to customers and achieve Channel Service Index through meeting all service standards.

Requirements

• Minimum 5 years branch banking, with management exposure is a plus.
• Degree holder in Business Administration or related disciplines is preferred.
• Possess qualifications for relevant insurance and investment licenses registration.
• Preferably possess/obtain Core or Professional level of qualification under the HKMA Enhanced Competency Framework (ECF) on Retail Wealth Management (RWM).
• High market awareness with sound knowledge in retail banking business.
• Good interpersonal, communication and people management skills.
• Result-oriented with a strong will to achieve business success.
• Good command of written and spoken English and Chinese.