BMS Service Engineer — On‑Site Troubleshooter & Retrofit Lead

Johnson Controls; Hong Kong; On-site; HKD 268,000 - 469,000; Full time

Job summary

Johnson Controls Hong Kong is seeking a BMS Service Technician to maintain and support customer facilities, delivering proactive service to resolve building inefficiencies and keep systems running smoothly. You will supervise a mobile team, handle retrofit, testing, commissioning, installation and maintenance, coordinate with subcontractors, prepare proposals, and build strong customer relationships.

English and Chinese communication skills are required.

Qualifications

• Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent
• 2 to 3 years’ relevant experience
• Willing to work on site in various locations

Responsibilities

• Supervise a team to provide support in retrofit work, testing and commissioning, installation, service and maintenance works, including hardware, software and troubleshooting projects
• Ensure quality of work to the satisfaction of customer and meet the agreed statement and quality standard
• Coordinate all the site works including those performed by subcontractors to ensure compliance with requirement
• Prepare maintenance and retrofit proposal and tender
• Maintain good relationship with customers
• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities
• Support proposals to support recommendations and solutions
• You are the primary mobile contact for Johnson Controls technical service issues, responsible for trouble shooting and resolving issues on highly complex systems according to a defined process, service agreement and customer needs

Education

Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent

Job description

Johnson Controls Hong Kong is seeking a BMS Service Technician to maintain and support customer facilities, delivering proactive service to resolve building inefficiencies and keep systems running smoothly. You will supervise a mobile team, handle retrofit, testing, commissioning, installation and maintenance, coordinate with subcontractors, prepare proposals, and build strong customer relationships.

English and Chinese communication skills are required.