Bilingual Front Desk & Client Services Coordinator

Haldanes; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Job summary

Haldanes is seeking a proactive Receptionist/Client Services Assistant to join our Hong Kong office. You will greet visitors, manage the reception area, handle calls, coordinate couriers, and support conference room bookings and office supplies.

You will liaise with building management and assist with ad hoc projects as needed. The ideal candidate brings prior law firm reception experience, strong English and Chinese language skills, and excellent customer service with vigilant attention to

Qualifications

• Previous experience as a Receptionist/Client Services Assistant in a law firm.
• Proficiency in written and spoken English and Chinese (Cantonese and Mandarin).
• Excellent customer service and strong communications skills.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Highly organized, detail-oriented, able to multitask and prioritize.

Responsibilities

• Greet visitors in a professional manner and direct them to the appropriate persons or departments.
• Handle incoming phone calls and respond to general inquiries.
• Coordinate couriers delivery for the office.
• Manage the reception area and ensure it is clean and organized.
• Manage conference rooms booking and ensure conference rooms remain clean and ready for use.
• Monitor and manage stationery, office supplies and pantry items inventory to keep the office well stocked.
• Handle internal office requests and liaise with the building management for repairs and maintenance needs.
• Assist in ad-hoc projects and tasks as assigned.

Job description

Haldanes is seeking a proactive Receptionist/Client Services Assistant to join our Hong Kong office. You will greet visitors, manage the reception area, handle calls, coordinate couriers, and support conference room bookings and office supplies.

You will liaise with building management and assist with ad hoc projects as needed. The ideal candidate brings prior law firm reception experience, strong English and Chinese language skills, and excellent customer service with vigilant attention to