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Peoplus Recruitment is partnering with a Hong Kong-based Audio & Visual company to hire a leader who will drive the technical delivery of live events and broadcast projects across client sites. This role requires exceptional leadership, communication, and deep AV knowledge.
You will manage events technicians, oversee resource scheduling, ensure high standards of service, and continually improve procedures and outcomes for each event.
Our clients is one of a Audio & VisualCompany,they are currently looking fora high calibre to fill up above positions for their HK subsidiary company.
Lead the technical delivery of live events and broadcast projects across client sites, ensuring events is well resourced, delivered to a high standard and supported by effective client communication, service procedures and technical operations.
Build and maintain client relationships, advising on best practice, technical risks and potential procedural improvements.
Manage Events Technicians and work with the Service Delivery Manager to ensure events are resourced effectively.
Manage technical staff supporting the delivery of live events across all sites.
Manage team rotas, holidays and sickness to maintain continuity of service.
Ensure faults are reported, escalated and followed through to resolution.
Attend pre-event planning meetings and oversee resource scheduling, crewing, technical briefings, live event management and post-event debriefs.
Manage live broadcast projects across client sites and take overall responsibility for on-site event delivery.
Carry out power-down and power-up activities when required, including out-of-hours work.
Share event knowledge and best practices across the AV team.
Provide regular feedback on communication issues and service improvements.
Develop service procedure documentation and keep it up to date and accessible to on-site AV teams.
Identify opportunities for technological and operational improvements.
Promote team collaboration and maintain team morale.
Report on SLA performance, management information, team performance and other business metrics.
Maintain effective communication with clients, understand their technical requirements and select appropriate solutions.
Prepare post-event wrap-up reports and lead review meetings, identifying incidents and problems and ensuring they are rectified before future events.
Proven experience in a similar technical events or AV leadership role.
Solid leadership, collaboration and team management skills.
Strong knowledge of AV and videoconferencing equipment and systems, including Crestron, Extron, AMX, Cisco, Zoom and VMR.
Confident and credible communication skills with the ability to work effectively with clients and technical teams.
Experience leading and developing a technical team.
Fluency in Cantonese and English.
Strong organisational skills and the ability to manage competing event priorities.