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Kinly is seeking an AV Event Support Technician in Hong Kong to join a skilled onsite Audio Visual team. You will enable high-profile events and ensure flawless delivery of AV, video conferencing, and presentation technologies.
You will operate across events with executives, coordinating with clients and internal teams to tailor experiences and resolve issues quickly. This role suits a technically capable professional who thrives in a fast-paced, client-facing environment.
Hours - 40 hours per week working shifts
We are recruiting an AV Event Support Technicianto join an established and talented onsite Audio Visual team in Hong Kong.
Based within this global business, this is an exciting opportunity for an ambitious AV professional looking to further develop their technical expertise within a high-profile client environment.
You'll play a key role in providing operational support to the customer for all aspects of audio visual, video conference and presentation technologies used.
The position involves a high degree of exposure, working sometimes with executive management and managing directors of the financial services business.
Key responsibilities include:
EVENTS SUPPORT
Running AV events, including pre-event testing of audio, wireless microphone battery levels etc.
Primary contact for event coordination.
Liaising with clients for large events to understand their requirements.
Attend pre-production meetings required for any scheduled special events.
Primary support to operate global production events.
Own the event experiences for the meeting host and attendees.
Assist management of high-profile events and become a trusted advisor.
Produce event reports which highlights the use of space.
VIDEO/AUDIO CONFERENCING
Video/audio conference set-up and support. Best efforts should be made to ensure all suites are connected on time and receiving/transmitting good audio/video.
Site certification of all new and relocated video conference systems.
Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify.
GENERAL AV MEETING ROOM SUPPORT
Ensure all multi-media/presentation rooms are maintained in good working order.
Provide AV equipment set-up and support.
Assist with support for multi-media broadcasting.
FAULTS AND ROOM CHECKS
Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure.
Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly.
Assist with first line fault repairs.
Skills and experience
Proven experience working in a similar role
Good knowledge of virtual technologies including but not limited to - WebEx, Zoom and Teams
Proven technical capability across Audio Visual and Video Conferencing technology
Strong communication skills in both Cantonese and English
Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.
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