Associate Senior Manager - Estate

HKR International Limited

Hong Kong

On-site

HKD 502,200 - 613,788

Full time

14 days+

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Benefits offered by this job

Discretionary bonus

Transportation allowance

Annual leave

Birthday leave

Duty meal

Medical and dental coverage

Top-up MPF scheme

Job summary

HKR International Limited is seeking an Estate Management Manager in Discovery Bay. This role requires supervising teams for daily operations, enhancing property services, and maintaining excellent relations with residents.

The ideal candidate has at least 8 years of relevant experience, with 5 years in management. Attractive benefits include competitive remuneration package, bonus, transportation allowance, and additional training opportunities.

Qualifications

Minimum 8 years relevant experience, with at least 5 years at managerial level.
Holder of PMP Tier 1 Licence or eligible for acquiring it.
Chartered Member or equivalent in housing management.
Knowledge of Building Management Ordinance and related regulations.

Responsibilities

Supervise teams for daily operations and management.
Monitor performance of service providers based on contractual terms.
Develop initiatives to enhance property management services.
Liaise with owners’ committee and maintain relationships.
Handle customer relations with residents and stakeholders.

Skills

Interpersonal skills

Customer service skills

Leadership skills

English proficiency

Chinese proficiency

Education

Degree in Estate/Property/Facilities Management or related disciplines

Tools

Microsoft Office

Job description

The incumbent will be responsible for providing professional and high quality estate management service, enhancing good relations and communications with residents and leading team of subordinates to achieve the same.

Responsibilities

Supervise dedicated team(s) for daily operations and management of the portfolio
Supervise and monitor the performance of the security, cleaning E&M and other service providers, including review and critically evaluate the performance based on the contractual terms
Drive and develop initiatives to enhance the quality of property management services
Coordinate with various departments including Works, Landscape, Community Relation and Administration and other Business Units
Communicate and liaise with owners’ committee and maintain a good working relationship with members
Customer relation with residents and all relevant business units and stakeholders in DB
Preform any ad hoc projects and tasks assigned duties in addition to general operations of estates

Requirements

Degree holder in Estate/Property/Facilities Management or related disciplines
Minimum 8 years relevant experience and at least 5 years at managerial level
Holder of PMP (Tier 1) Licence; holder or qualifications eligible for acquiring the licence
Chartered Member of Chartered Institute of Housing, Corporate Member of Hong Kong Institute of Housing or equivalent is a must
Good interpersonal and customer services skills with strong leadership skills
Excellent command of both spoken and written English and Chinese
Sound knowledge in managing a sizeable and high-class residential community
Be computer literate in Microsoft Office with general accounting knowledge for managing budget is required
Knowledge of Building Management Ordinance, Deed of Mutual Covenant and related regulations

Work Location

Discovery Bay
Free transportation to Discovery Bay will be provided. In fact, it only takes 25 minridefor ferry from Central or 10-15 min ride for bus from Sunny Bay MTR. If you want to know more about the work life in Discovery Bay, please watch this video:https://goo.gl/6LLK75

Benefits

We offer competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, birthday leave, duty meal, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.

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