Associate Key Account Manager

MSD; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

MSD in Hong Kong invites an Associate Key Account Manager, Oncology, to support our customers by delivering clinical information, educational resources and training programs. Based in Hong Kong, you will collaborate with global and regional teams to shape product strategy and execution in a dynamic healthcare market.

You will cultivate relationships with healthcare professionals, manage key accounts, and drive product adoption while ensuring compliance and delivering timely reports and insights

Qualifications

• Bachelor’s degree in Science-related disciplines (Pharmacy, Life Science, Healthcare, Science) or related fields.
• 4-5 years of sales experience in pharmaceutical/healthcare preferred.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Ability to work with cross-functional teams and manage key accounts.

Responsibilities

• Promote and grow Oncology portfolio by building relationships with healthcare professionals and key stakeholders.
• Deliver product information and promotional messages through face-to-face engagement and presentations.
• Educate healthcare professionals on product benefits, data, and proper use; address questions with solutions.
• Manage assigned accounts and identify opportunities to expand product adoption and business growth.
• Execute promotional activities and account plans aligned with business objectives and compliance.
• Develop and maintain relationships with customers, product advocates, and relevant stakeholders.
• Monitor account performance and market developments to identify opportunities and support decisions.

Skills

Account Management

Pharmaceutical Sales

Customer Relationship

Data Analysis

Interpersonal Skills

Team Player

Education

Bachelor’s degree in Science-related disciplines

Job description

Job Description THE OPPORTUNITY Join us as an Associate Key Account Manager, Oncology, where you will play a critical role supporting our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities. Based in Hong Kong, you will shape product vision, strategy, and execution in a complex and dynamic environment. You will work closely with global, regional, and local cross‑functional teams, and thrive in a high‑performing, inclusive culture supported by strong development resources, mentorship, and opportunities for both local and regional career growth. At Hong Kong, Macau, & Taiwan, our mission is to transform breakthrough science into life changing medicines that save and improve lives worldwide. We are the #1 market in Asia Pacific by revenue. We pride ourselves on a growing and robust in‑line portfolio, a broad and deep pipeline, and an unwavering commitment to scientific excellence, integrity, and ethical standards. Our culture champions a vibrant, inclusive workplace, where collaboration, team spirit, and relentless pursuit of excellence drive our collective success.

WHAT YOU WILL DO

• Promote and grow our Oncology portfolio by building strong relationships with healthcare professionals, physicians, and key stakeholders across assigned accounts.
• Deliver product information and promotional messages through face‑to‑face engagement, group presentations, and other approved channels.
• Educate healthcare professionals on product benefits, clinical data, and appropriate product use, while addressing questions and providing relevant solutions.
• Manage assigned accounts and identify opportunities to expand product adoption and business growth.
• Execute promotional activities and account plans in alignment with business objectives and compliance requirements.
• Develop and maintain relationships with key customers, product advocates, and relevant healthcare stakeholders.
• Monitor account performance, customer needs, and market developments to identify business opportunities and support decision‑making.
• Collaborate with internal cross‑functional teams to support customer engagement and business priorities.
• Track sales performance and contribute to the achievement of business objectives and key performance indicators (KPIs).
• Maintain a strong level of product, therapeutic area, and industry knowledge to effectively support healthcare professionals.
• Prepare timely reports, account updates, and other required documentation.

WHAT YOU MUST HAVE

• Bachelor’s degree in Science‑related disciplines such as Pharmacy, Life Science, Healthcare, Science (Biochemistry, Biology, Chemistry) or related disciplines
• 4-5 years of sales experience, with exposure to pharmaceutical or healthcare industry being highly preferred
• Self‑motivated, result‑focused and a will to succeed
• Strong customer focus with good interpersonal skills
• Good team player
• Account management experience would be an added advantage
• Oncology experience is an advantage.

Compensation Information:

Required Skills:

• Account Management
• Customer Experience Optimization
• Customer Insights
• Data Analysis
• Market Analysis
• Market Development
• Order Processing
• Pharmaceutical Sales
• Product Knowledge
• Revenue Generation
• Sales Forecasting
• Sales Strategy Development
• Teamwork

Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Not Applicable Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 11/13/2026

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.