Assistant Vice President, Process Optimization

China CITIC Bank International; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

China CITIC Bank International seeks an experienced professional to lead operations design and implement robust controls ensuring regulatory compliance in a Hong Kong context. The role focuses on enhancing efficiency while maintaining strict AML and governance standards across retail and branch operations.

The candidate will drive process improvements, oversee policy implementations, and oversee cross-functional collaboration with compliance teams to mitigate risks and support business

Qualifications

• Degree holder or equivalent preferred.
• At least 6 years’ experience in operations design and product/business development.
• Good knowledge of banking practices, operations and procedures.
• Understanding of retail banking or branch operations design.
• Awareness of industry and market developments relevant to own function.
• Understanding of the bank's product/service pricing structures.

Responsibilities

• Maintain sound operations policies, procedures and systems aligned with business objectives.
• Design and implement controls to meet regulatory requirements.
• Ensure operational risks of new banking products/services are addressed with proper controls.
• Review and streamline existing operations processes to improve efficiency.
• Ensure smooth implementation of new policies and product launches through branch channels.
• Establish controls and monitor AML policy compliance per Compliance Department.

Skills

Operations design

Regulatory understanding

AML policy

Team leadership

Education

Bachelor's degree or equivalent

Job description

Mandatory Reference Checking Scheme ("MRC") for Hong Kong

The Mandatory Reference Checking Scheme is a framework to facilitate Authorized Institutions ("AIs") to bilaterally obtain reference information during their recruitment process for certain positions, such that misconduct information in an individual's previous employments can be provided to AIs to inform their employment decisions.

For information related to MRC Scheme, "Frequently Asked Questions for In Scope Individuals" is published by HKAB/Industry Guidelines ( https://www.hkab.org.hk/en/home ) or further information will be available upon request, if it is applicable to the position(s) applied.

Country of Location:

China Hong Kong

Job Responsibilities:

• Maintain sound operations policies, procedures and systems in alignment with the business objectives of PBG with due consideration for striking a balance among efficiency, flexibility, control and customer service.
• Design and implement adequate controls to ensure compliance with new or revised regulatory requirements.
• Ensure operational risks of new banking products / services are adequately addressed and proper internal controls are in place.
• Review the existing operations process and initiate system enhancements to streamline processes and improve operational effectiveness, efficiency and productivity.
• Ensure smooth implementation of new policies and procedures, and launching of new products through branch channel.
• Establish controls, monitor and ensure the compliance with AML Policy and the relevant procedures and guidelines issued by Compliance Department.
• Develop procedures and manual for the department/group to get better implementation on AML Policy and the relevant procedures and guidelines when necessary; and
• Identify possible weaknesses in operations controls and notify Compliance Department.
• Act as a team lead on project basis as assigned by supervisor or department head.
• Support frontline and adhere to anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies.
• Demonstrates initiative to go beyond the normal routine and look for new ways to add value.

Requirements:

• Preferably a Degree holder or equivalent.
• Minimum 6 years of experience in operations design and development of relevant products/businesses.
• Good knowledge of banking practices, operations and procedures.
• Good understanding of retail banking or branch operations design and development.
• Understand industry and market developments relating to own function
• Understand the unique selling points and pricing structures of the Bank's products/ services