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PCCW Group in Hong Kong seeks a senior leader to oversee enterprise-wide risk management and regulatory compliance strategies across PCCW and HKT. You will act as a trusted advisor to senior management, ensuring robust identification, assessment, monitoring and mitigation of risks while maintaining regulatory alignment with HKMA and HKIA.
The role leads governance, risk reporting to the Board, and drives regulatory change initiatives, business continuity, and incident response frameworks.
Responsible for supporting the development and execution of enterprise-wide risk management and regulatory compliance strategies across PCCW and HKT Group.
The role serves as a trusted advisor to senior management and business units, ensuring effective identification, assessment, monitoring and mitigation of risks while maintaining compliance with applicable regulatory requirements, including those governed by the Hong Kong Monetary Authority (HKMA) and the Hong Kong Insurance Authority (HKIA).
Your RoleSupport the development, enhancement and implementation of the Group's Enterprise Risk Management (ERM) and compliance frameworks, policies and governance standards to effectively manage the Group's overall risk profile.
Review and advise the management of enterprise-wide risks across business units, including the identification, assessment, measurement and mitigation of strategic, operational, financial, technology, regulatory and emerging risks.
Lead and coordinate Business Continuity Management (BCM) and crisis response frameworks, ensuring business recovery and resilience plans remain effective and aligned with regulatory and industry expectations.
Partner with management committees and senior stakeholders to enhance risk governance, review key risk exposures, and drive continuous improvement of risk management practices in line with the Group's risk appetite and tolerance.
Provide subject matter expertise on corporate governance, regulatory compliance, conduct risk, operational risk management and regulatory change management.
Prepare and present risk reporting, dashboards, key risk indicators, emerging risk assessments and governance materials for senior management and Board-level committees.
Monitor industry developments, regulatory trends and emerging risks, providing strategic recommendations to strengthen the Group's risk management capabilities.
Business Unit Regulatory Risk & Compliance Oversight
Provide 2nd line oversight and advisory support to regulated entities within the Group, including entities licensed by the Hong Kong Monetary Authority (HKMA) and the Hong Kong Insurance Authority (HKIA).
Ensure regulated entities maintain compliance with applicable laws, regulatory requirements, licensing conditions, guidelines and supervisory expectations.
Monitor and assess new regulatory developments, circulars, guidance notes and supervisory communications issued by HKMA, HKIA and other regulators, and evaluate their business impact.
Conduct regulatory gap assessments and oversee remediation initiatives to address identified control, governance or compliance deficiencies.
Coordinate regulatory reviews, self-assessments, thematic examinations, license-related submissions and information requests from regulators.
Provide risk and compliance advisory support for new products, digital initiatives, strategic partnerships, outsourcing arrangements and technology transformation projects.
Review and enhance risk management policies, procedures and internal controls to ensure ongoing compliance with regulatory requirements and best practices.
Facilitate risk assessments covering operational risk, technology risk, cybersecurity risk, outsourcing risk, fraud risk, conduct risk and regulatory compliance risk.
Coordinate risk governance forums and prepare risk and compliance reports for senior management, management committees and boards of regulated entities.
Overall
Monitor and coordinate the implementation of new regulatory requirements issued by HKMA, HKIA and other relevant regulatory authorities.
Promote a strong risk culture across the organization through effective stakeholder engagement, awareness programmes and continuous communication.
Design and deliver risk management and compliance training programmes to enhance risk awareness and strengthen control effectiveness across business units.
Provide guidance, coaching and advisory support to business and functional teams on risk management, governance and regulatory compliance matters.
Lead and support strategic, regulatory and transformation initiatives assigned by senior management
To Succeed in this RoleReputable degree or equivalent in Finance, Economics, Business, Management, Risk Management or insurance
12+ years of relevant working experience in accounting, finance, or business and the recent years in risk management role in global multinational and/or financial institutions (e.g. SVF operators, Banks, Payment service providers, insurance companies / intermediaries)
Professional certification in relevant fields such as Internal Audit or Risk Management (e.g. CIMA/CGMA, CAMS, FRM, CISA, CISM, etc) would be advantageous
Experience in managing regulator communication would be advantageous
Experience in leading a team or as an individual contributor with minimum supervision
Ability to understand broader business issues
Proven track record with regulatory transformation & change leadership
Excellent stakeholder management and presentation skills
Strong ability to influence senior key regional stakeholders
Telecommunications & Internet Service Providers More than 10,000 employees
PCCW Group is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.
The Company holds a majority stake in the HKT Trust and HKT Limited, Hong Kong’s premier telecommunications service provider and leading operator of fixed‑line, broadband, mobile communication and media entertainment services. HKT delivers end‑to‑end integrated business transformation solutions and has built a digital ecosystem integrating its loyalty programme, e‑commerce, travel, insurance, big data analytics, fintech and healthtech services to deepen its relationship with customers.