Assistant Stores Manager (Warehouse)

HKT; Hong Kong; On-site; HKD 470,000 - 760,000; Full time

Job summary

HKT in Hong Kong is seeking a seasoned Warehouse Operations Manager to oversee day-to-day activities including receiving, inspection, storage, picking, packing, and dispatch with a hands-on approach.

You will drive efficiency through layout optimization, KPI dashboards, WMS/ERP tooling, and data-driven continuous improvement, lead a team, and ensure compliance with ISO, health and safety, and audits, while collaborating with Purchasing, Sales, Engineering, and Finance.

Qualifications

• Minimum 5 years of experience in warehouse, logistics, or operations management.
• Hands-on leadership of warehouse teams and process improvement projects.
• Strong knowledge of warehouse operations, inventory management, and contract logistics.
• Experience with WMS, ERP, Excel (vlookup, pivot, Macros) and BI platforms.

Responsibilities

• Manage day-to-day warehouse operations including receiving, inspection, storage, picking, packing and dispatch.
• Ensure timely and accurate preparation and fulfillment of customer orders.
• Optimize warehouse layout, space utilization and storage capacity.
• Monitor warehouse productivity and implement continuous process improvement initiatives.
• Maintain inventory accuracy through cycle counts, stock reconciliation and stock-taking.
• Ensure compliance with ISO standards, health and safety regulations and audits.

Skills

Team leadership

Data-driven decision making

Communication

Problem solving

Continuous improvement

Education

Degree or Diploma in Logistics/SCM/Engineering

Tools

WMS

ERP systems

Excel

Power BI

Job description

• Manage day-to-day warehouse operations, including receiving, inspection, storage, picking, packing, and dispatch, with a hands-on approach to warehouse activities.
• Ensure timely and accurate preparation and fulfillment of customer orders.
• Optimize warehouse layout, space utilization, and storage capacity to improve operational efficiency.
• Monitor warehouse productivity and implement continuous process improvement initiatives.
• Maintain inventory accuracy through cycle counts, stock reconciliation, and annual stock-taking exercises.
• Ensure compliance with company policies, ISO standards, health and safety regulations, and follow up on internal audit corrective actions.
• Coordinate effectively with cross-functional departments including Purchasing, Sales, Engineering, and Finance.
• Analyze warehouse performance data and develop KPI dashboards to support operational decision-making.
• Leverage Warehouse Management Systems (WMS), Business Intelligence (BI) tools, and digital technologies to enhance inventory visibility and workflow efficiency.
• Support the implementation and adoption of AI-driven and automation solutions for demand forecasting, inventory optimization, warehouse analytics, and process improvement.
• Identify opportunities to utilize data analytics, AI tools, and emerging technologies to improve operational efficiency, resource planning, and customer service levels.
• Lead, coach, and develop warehouse staff to foster a culture of safety, accountability, continuous improvement, and digital transformation.

To succeed in this role:

• Degree or Diploma in Logistics, Supply Chain Management, Business Administration, Engineering, or a related discipline.
• Minimum 5 years of experience in warehouse, logistics, or operations management, preferably in a contract logistics environment.
• Proven experience in team leadership, process improvement, and operational excellence projects.
• Strong knowledge of warehouse operations, inventory management, and contract logistics.
• Hands-on experience with Warehouse Management Systems (WMS), ERP systems, Microsoft Excel (vlookup, pivot table, Macros) and Business Intelligence platforms (e.g., Power BI).
• Knowledge of AI applications, automation technologies, and data analytics in supply chain or warehouse operations is highly preferred.
• Ability to interpret operational data, generate insights, and make data-driven decisions to improve performance.
• Familiarity with digital transformation initiatives, warehouse automation, barcode/RFID systems, and inventory tracking technologies.
• Good command of Cantonese and English, both written and spoken.
• Strong communication, problem-solving, analytical, and stakeholder management skills.
• Experience in ISO certification, internal audits, compliance management, and continuous improvement methodologies is preferred.
• Knowledge of Lean, Six Sigma, or other operational excellence frameworks will be an advantage.