Assistant Restaurant Manager – Luxury Hotel F&B Lead

Mandarin Oriental, Hong Kong; Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Job summary

Mandarin Oriental, Hong Kong is seeking an Assistant Restaurant Manager to join Terrace Boulud. Based at our flagship hotel, you will support daily operations, supervise staff, and contribute to guest satisfaction and financial targets.

The role involves coordinating events, menus with chefs, and upholding the hotel’s luxury service standards. You should have at least 5 years of experience in Western cuisine or hotel F&B, strong leadership and customer-service skills, and the ability to work

Qualifications

• Minimum 5 years' working experience in Western cuisine / Bar area of hotel Food & Beverage, preferably in a luxury hotel.
• Excellent managerial and interpersonal skills.
• Passion for customer service and hospitality industry.
• Able to work under pressure.

Responsibilities

• Assist the Manager on daily operation and supervise colleagues.
• Support business marketing planning and organize special events.
• Achieve the financial targets and maintain strict budgetary controls.
• Lead training and daily staff meetings; ensure hygiene and fire safety compliance.
• Maintain high standards of service and guest satisfaction.

Skills

Management skills

Interpersonal skills

Customer service

Leadership

Pressure handling

Job description

Mandarin Oriental, Hong Kong is seeking an Assistant Restaurant Manager to join Terrace Boulud. Based at our flagship hotel, you will support daily operations, supervise staff, and contribute to guest satisfaction and financial targets.

The role involves coordinating events, menus with chefs, and upholding the hotel’s luxury service standards. You should have at least 5 years of experience in Western cuisine or hotel F&B, strong leadership and customer-service skills, and the ability to work