Assistant Restaurant Manager

WM HOTEL

Hong Kong

On-site

HKD 312,000 - 318,000

Full time

9 days ago

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

IHG is seeking an Assistant Restaurant Manager to deliver unforgettable experiences with a warm welcome, inspired recommendations, and seamless service.

You will run the restaurant daily, supervise staff, coordinate with the kitchen, train the team, drive sales, and ensure guest satisfaction while upholding high standards of hospitality.

The role requires strong English, Chinese and Mandarin communication, leadership, and a commitment to guest-centric service within a fast-paced hotel environment.

Qualifications

Minimum 4 years in Food & Beverage with 2 years in a managerial role.
Proficient in English, Chinese and Mandarin.
Strong leadership and team-building skills.

Responsibilities

Ensure smooth restaurant operation and maintain consistent service standards.
Supervise all staff and ensure delegated duties are carried out professionally.
Brief F&B outlets to ensure events and operations run smoothly.
Maintain cordial collaboration with kitchen and stewarding departments.
Provide training for service staff and evaluate performance.
Promote teamwork, address grievances, and motivate staff.
Socialize with guests, gather feedback, and promote sales.

Skills

English

Chinese

Mandarin

Leadership

Education

High School Diploma

Higher Certificate

Job description

We're searching for a new Assistant Restaurant Manager confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service.

A little taste of your day-to-day

Every day is different at IHG, but you'll mostly be:

To be responsible for the smooth running of the restaurant and maintaining a consistent standard of service.
To supervise all subordinates, making sure all delegated duties are being carried out in a professional and efficient manner.
To conduct F&B outlets briefing to ensure the operation, events and etc. are professionally carried out.
To be accountable for maintaining cordial collaboration with the kitchen and stewarding department.
To provide training for service staff, monitor their progress and evaluate their performance.
To promote teamwork and positive attitudes among staff; attend to grievances of staff, counsel and motivate them when necessary.
To socialize with guests, promote sales, and gain feedback from patrons regarding the services and products provided.
To be responsible for handling guest complaints and comments.
To assist and support his subordinates all the time, and provide direction and guidance to them whenever required.
To perform any other duties as assigned by supervisor.
Find ways of maximizing and increasing sales and/or yield.

What we need from you

A recognized higher certificate or High School Graduate in relevant discipline or equivalent.
Minimum 4 year relevant experience in Food & Beverage industry and 2 years at managerial level.
Good command of both spoken and written English, Chinese and Mandarin.
Good interpersonal skills, outgoing with strong leadership and team building skills.
Strong manpower planning and training skills.
Good communication skills.
Proficiency in the use of computer application software.

More Job Information

Salary