Assistant Property Manager

Private Advertiser; Hong Kong; On-site; HKD 300,000 - 520,000; Full time

Benefits offered by this job

Five-day work week

Bank Holiday

14 days Annual leave

Medical Insurance

Performance bonus

Job summary

Private Advertiser is seeking an enthusiastic Assistant Property Manager to oversee a portfolio of commercial properties including retail shops and offices in Hong Kong. You will coordinate with tenants, contractors and the property team to maintain and improve facilities.

You will manage fit-out work, oversee R&M/PPM projects, and help protect the owner’s interests while delivering quality service. Strong communication in English and Chinese is required.

Qualifications

• Experience in facilities and tenant-related issues.
• Strong understanding of building maintenance and R&M contracts.
• Ability to review tender documents and manage budgets.

Responsibilities

• Oversee property activities for a portfolio including retail and office properties.
• Coordinate with contractors, service providers, tenants and the property team.
• Supervise R&M, PPM, renovations per schedules and ensure safety and quality.
• Coordinate with tenants and BMO for fit-out/reinstatement work processes.
• Vet tenant submissions to protect owner’s property and facilities.
• Build strong tenant relationships and address rental issues promptly.
• Attend pre-handover meetings and manage Tenant Move-In/Out processes.
• Monitor performance of outsourced providers and in-house teams.
• Review annual operating budgets and IE statements for timely delivery.
• Support ad hoc projects as required.

Skills

Tenant relationships

Facilities management

Contractor coordination

Budgeting

MS Word/Excel

Communication

Leadership

English & Chinese

Education

Real Estate / Property Management qualification

Tools

MS Word

Excel

Chinese Word-processing

Job description

A listed company is looking for an enthusiastic Assistant Property Manager to assist in overseeing the property activities for a portfolio of properties that include retail shops and office properties.

Job Responsibilities:

• Property Works, Fitting-Out / Reinstatement Works related to mostly commercial rental units:
• Assist in managing and coordinating, collaborating directly with contractors, service providers, tenants and property team.
• Assist in overseeing and managing all repair and maintenance (R&M), planned preventive maintenance (PPM), renovation, and upgrade projects in as per established schedules.
• Coordinate with tenants and BMO for the fitting-out / reinstatement work process.
• Vetting submitted information by tenants to protect owner’s property and building’s facilities.
• Works related to Tenancy and Customer Services:
• Building strong tenant relationships by assisting tenants with property-related issues.
• Handle and investigate tenant complaints, enquiries and requests related to rental units without delay.
• Coordinate and attend pre-handover meeting and conduct Tenant’s Move-In/Out.
• Assist in managing and coordinating with reinstatement works on Tenant’s unit to protect owner’s property and building’s facilities.
• Property Management & In-House Service Providers
• Assist in managing and monitoring performance of outsourced property management service providers and contractors as well as in-house maintenance and R&M contractors.
• Assist in inspecting buildings, building, janitorial and rental units.
• Assist in reviewing tender documents of maintenance contracts and large-scale replacement work.
• Budget
• Assist in reviewing the annual operating budget submitted by outsourced property service provider.
• Assist in reviewing monthly IE statements and ensure their timely delivery.
• Ad Hoc
• Assist, support and manage ad hoc projects.

Job Requirements:

• Experience in working for owner developer is an advantage
• Understand the needs of Tenants and resolve matters related to facilities, repairs and maintenance
• Relevant professional qualifications in Real Estate, Property Management or related disciplines
• At least 5 years’ solid experience in property management field, preferably in commercial and retail properties.
• Strong work ethics, independent, well-organized and self-motivated
• Strong leadership, problem-solving, communication and interpersonal skills
• Able to work under pressure and set job priorities
• Good PC skills in MS Words, Excel and Chinese Word-processing etc.
• Good command of both written and spoken English and Chinese

We offer an attractive remuneration package with fringe benefits to the right candidate, such as

• Five-day work week
• Bank Holiday
• 14 days Annual leave
• Medical Insurance
• Performance bonus