Assistant Manager - Property Management Services (Commercial Building)

Hang Lung Properties Limited; Hong Kong; On-site; HKD 502,000 - 837,000; Full time

Job summary

Hang Lung Properties Limited is seeking an Assistant Manager for Property Management Services (Commercial Building). You will provide day-to-day property management services and quality tenant support, including handover, tenancy coordination, and handling tenant complaints, while coordinating with Leasing, Building Management, Technical Services, and Marketing teams.

The role requires a degree in Property Management or related disciplines, at least five years of experience with large high-end

Qualifications

• Degree in Property Management or related disciplines
• At least 5 years of relevant experience in managing sizable high-end commercial properties
• Membership in HKIH, CIH, RPHM, HKIS (PFM) or HKIFM preferred
• Customer-oriented with excellent communication and interpersonal skills
• Knowledge of Property/Facility Management related ordinances and best practices
• Holder of Property Management Practitioner (Tier 1) License
• Creative thinking and ability to introduce new services or approaches
• Strong leadership and ability to work under pressure

Responsibilities

• Provide day-to-day property management services and quality tenant services including premises handover, takeover execution, tenancy fitting out and reinstatement coordination, tenant’s complaint resolutions.
• Liaise with Leasing, Building Management, Technical Services, Marketing & Promotions to fulfill operational needs.
• Monitor the progress of new tenancies and advise new tenants to submit necessary information before moving into the unit
• Monitor and ensure tenants operate in accordance with agreement requirements

Skills

Communication skills

Negotiation

Leadership

Education

Degree in Property Management or related disciplines

Property Management Practitioner (Tier 1) License

Job description

Assistant Manager - Property Management Services (Commercial Building)

Hang Lung Group Limited (SEHKstock code: 00010) has been engaged in real estate development since 1960.Through itssubsidiary Hang Lung Properties Limited (SEHKstock code: 00101),the Group manages a portfolio of over 3.5 million square meters of retail, office, residential, and hotel properties across Hong Kong and the Chinese Mainland.

The Group’s diverse portfolio in Hong Kong includes office towers and malls in prime districts, as well as luxury residential developments in prestigious areas. In the Mainland, under the signature “66” brand, the Company’s mixed-use and retail developments are regarded as premium landmarks, strategically located in the hearts of key cities of Shanghai, Shenyang, Jinan, Wuxi, Tianjin, Dalian, Kunming, Wuhan, and Hangzhou.

Our people are the precious asset of the Hang Lung family and the key to our success. They drive forward our development through their commitment, professionalism and caring services. As we extend our business horizons, we continue to devote significant resources and energy to developing the expertise and skills of our outstanding team.

Integrity, Sustainability, Excellence, and Openness are at the heart of who we are. If you share these values, you could be the talent we are looking for. Join us and grow with us.

Responsibilities

Provide day-to-day property management services andquality tenant services including but not limited to premises handover, takeover execution, tenancy fitting out and reinstatement coordination, tenant’s complaint resolutions, etc.

Liaise with the teams, for example, Leasing, Building Management, Technical Services, Marketing & Promotions to fulfill operational needs.

Monitor the progress of new tenancies and advise new tenants to submit necessary information before moving into the unit

Monitor and ensure tenants operate in accordance with agreement requirements

Requirements

Degree in Property Management or related disciplines

Possess at least5 years of relevant working experience in managing sizable high-end commercial properties including office and shopping arcade

Possess recognized professional membership of HKIH, CIH, RPHM, HKIS (PFM), HKIFM, preferable

Customer-oriented, with pleasant personality, excellent communication and interpersonal and negotiation skills in dealing with tenants and general public

Mature, independent and with excellent knowledge of Property/ Facility Management related ordinances and the best practices in the industry

Holder of Property Management Practitioner (Tier 1) License

Creative thinking and ability to introduce new services or approaches for continuous improvement

Strong leadership and able to work under pressure

Embracing our values of integrity, sustainability, excellence and openness

We are an equal opportunity employer and are committed to fostering a diverse workforce and an inclusive workplace where employees are treated with respect. We welcome applications from all qualified candidates regardless of race, ethnicity, color, gender, age, religion, disability, marital status, or any other characteristic protected by Hong Kong law.

If you have specific needs that require reasonable accommodation during the recruitment process, please let us know.

Personal Information Collection Statement (For recruitment purposes)

Information collected by Hang Lung Properties Limited and/or its associated companies will be treated in strict confidence and will be used exclusively for recruitment and other employment-related purposes. Information collected may be disclosed to such person or organization for the purpose of verifying the accuracy of the information provided by the applicant. The provision of true, complete and accurate information required in support of applications is necessary for selection purposes. Failure to do so may affect the processing and outcome of your application. Applicants who do not hear from us within 8 weeks from the date of application may consider their applications unsuccessful and their personal data will typically be destroyed within 12 months after rejection of the application. Applicant has the right to request access to and correction of your personal data in writing to “Data Protection Officer of Hang Lung Properties Limited” at 28/F, Standard Chartered Bank Building, 4 Des Voeux Road Central, Hong Kong.

For further information, please refer to Hang Lung Properties Limited’s Privacy Statement athttps://www.hanglung.com/en-us/special-pages/privacy-policy-statement.

Hang Lung Group Limited (SEHKstock code: 00010) has been engaged in real estate development since 1960.Through itssubsidiary Hang Lung Properties Limited (SEHKstock code: 00101),the Group manages a portfolio of over 3.5 million square meters of retail, office, residential, and hotel properties across Hong Kong and the Chinese Mainland.

Hang Lung Group Limited (SEHKstock code: 00010) has been engaged in real estate development since 1960.Through itssubsidiary Hang Lung Properties Limited (SEHKstock code: 00101),the Group manages a portfolio of over 3.5 million square meters of retail, office, residential, and hotel properties across Hong Kong and the Chinese Mainland.

What can I earn as an Assistant Property Manager