Assistant Manager/ Officer, Charities (Payment Operations)

Global Sports Jobs Limited; Hong Kong; On-site; HKD 335,000 - 614,000; Full time

Benefits offered by this job

Competitive benefits package.

Dynamic working environment.

Development opportunities.

Job summary

Global Sports Jobs Limited is seeking a capable professional to join the Grantee Relationship Management team within the Charities and Community Division. The role focuses on payment processing for approved donation projects, claims vetting, change requests, and supporting auditors and monitoring activities.

You will collaborate with grantees and internal teams to ensure timely approvals, accurate reporting, and ongoing process improvements while contributing to digital transformation of

Qualifications

• Bachelor's degree or equivalent.
• Experience in accounting or audit, with exposure to NGOs, Government, or public and social service sectors.
• Good computer literacy in using Excel, Word and PowerPoint.
• Strong analytical, organisational and report writing skills.
• Good communication skills and language proficiency in both English and Chinese.
• Good people management skills in leading and interacting with various internal and external stakeholders.
• Ability to effectively manage multiple tasks and work under pressure.

Responsibilities

• Handle payment requests, including claims vetting, on approved donation projects to ensure good use of Trust donations and alignment with expected project scope and budget.
• Guide officers through claims vetting and service support of all approved projects, and provide training to the team on updates to procedures and standards.
• Handle and facilitate the authorisation approval of change requests for approved donation projects, including budget movement and changes such as virement requests from grantees, and changes or extensions to project scope
• Coordinating with grantees and internal teams to ensure reasonableness and timely approval.
• Support project monitoring on progress and deliverables through service visits and review of output achievements in progress reports.
• Manage appointed auditors to ensure their payment vetting and output review services meet the required standard, and maintain and arrange related service records, job allocation, billing and settlement, and reporting.
• Identify, plan and implement continuous improvement opportunities to enhance payment processes, balancing efficiency, effectiveness and controls
• And support regular updating of operation procedures and policies for the Charities Division so they are up to date and communicated through the department.
• Prepare presentations and reports for management and Board review on the project portfolio related to the updated status of approved donations and applications on hand, ensuring accuracy and clarity of project information and data in the Grant Management Portal
• And review the bi-weekly dashboard for claim status and summarise data for claims assessment.
• Support digital transformation of Charities operations by coordinating and consolidating input and requirements on payment and admin operations, collaborating with the Portal team to identify and implement potential technical solutions
• And supporting ongoing development of the Charities Grant Management Portal.
• Liaise with grantees and the Club's Finance department for cash flow updates and prepare projections on the overall donations amount for the Charities portfolio.
• Support management of the Charities Operations team, including providing regular training, coaching and guidance to junior team members, and support handling of people-related issues as needed
• Organise or support organising of Charities team initiatives such as Culture Transformation, retreats, and planning and execution of engagement activities.

Skills

Analytical

Organizational skills

Report writing

Communication

People management

Multitasking

Bilingual English/Chinese

Education

Bachelor's degree

Tools

Excel

Word

PowerPoint

Job description

About the Role

The role sits within the Grantee Relationship Management team in the Charities and Community Division. The team ensures efficient and effective support for grantee partners, including maintaining compliance and procedures across the grantee project lifecycle. The role handles payment and change request processes for approved donation projects, supports project monitoring, manages appointed auditors, and drives continuous improvement in payment processes. It also prepares reports for management and Board review, supports digital transformation of Charities operations, liaises on cash flow updates, and provides training and coaching to junior team members.

Key Responsibilities

• Handle payment requests, including claims vetting, on approved donation projects to ensure good use of Trust donations and alignment with expected project scope and budget.
• Guide officers through claims vetting and service support of all approved projects, and provide training to the team on updates to procedures and standards.
• Handle and facilitate the authorisation approval of change requests for approved donation projects, including budget movement and changes such as virement requests from grantees, and changes or extensions to project scope
• Coordinating with grantees and internal teams to ensure reasonableness and timely approval.
• Support project monitoring on progress and deliverables through service visits and review of output achievements in progress reports.
• Manage appointed auditors to ensure their payment vetting and output review services meet the required standard, and maintain and arrange related service records, job allocation, billing and settlement, and reporting.
• Identify, plan and implement continuous improvement opportunities to enhance payment processes, balancing efficiency, effectiveness and controls
• And support regular updating of operation procedures and policies for the Charities Division so they are up to date and communicated through the department.
• Prepare presentations and reports for management and Board review on the project portfolio related to the updated status of approved donations and applications on hand, ensuring accuracy and clarity of project information and data in the Grant Management Portal
• And review the bi-weekly dashboard for claim status and summarise data for claims assessment.
• Support digital transformation of Charities operations by coordinating and consolidating input and requirements on payment and admin operations, collaborating with the Portal team to identify and implement potential technical solutions
• And supporting ongoing development of the Charities Grant Management Portal.
• Liaise with grantees and the Club's Finance department for cash flow updates and prepare projections on the overall donations amount for the Charities portfolio.
• Support management of the Charities Operations team, including providing regular training, coaching and guidance to junior team members, and support handling of people-related issues as needed
• Organise or support organising of Charities team initiatives such as Culture Transformation, retreats, and planning and execution of engagement activities.

Required Experience & Qualifications

• Bachelor's degree or equivalent.
• Relevant experience in accounting or audit, with exposure to NGOs, Government, or public and social service sectors.
• Good computer literacy in using Excel, Word and PowerPoint.
• Strong analytical, organisational and report writing skills.
• Good communication skills and language proficiency in both English and Chinese.
• Good people management skills in leading and interacting with various internal and external stakeholders.
• Ability to effectively manage multiple tasks and work under pressure.

Salary

• Competitive salary.

Benefits & Perks

• Competitive benefits package.
• Dynamic working environment.
• Development opportunities.