Assistant Manager, Guest Experience & Operations

BRKLYN Pizza Co.; Hong Kong; Vor Ort; HKD 83.000 - 138.000; Vollzeit

Zusammenfassung

BRKLYN Pizza Co. in Hong Kong is seeking a hands-on team member to greet customers, take orders, and ensure smooth service in a busy location.

You will manage POS transactions, coordinate floor flow, supervise crew, and train staff while maintaining high daily service standards and accurate end-of-day reconciliation. Responsibilities include inventory support and shift reports to ensure exceptional guest experiences.

Qualifikationen

• Experience in fast-paced restaurant or cafe environment.
• Greeting customers and handling inquiries with a friendly demeanor.
• Strong communication and basic scheduling abilities.

Aufgaben

• Greet customers and take orders, ensuring accuracy.
• Enter orders into POS system and process payments.
• Oversee floor flow and service standards.
• Supervise, train, schedule, and motivate staff.
• Assist with inventory, stock ordering, and shift reports.

Kenntnisse

Customer service

POS system

Cash handling

Team leadership

Tools

POS software

Jobbeschreibung

BRKLYN Pizza Co. in Hong Kong is seeking a hands-on team member to greet customers, take orders, and ensure smooth service in a busy location.

You will manage POS transactions, coordinate floor flow, supervise crew, and train staff while maintaining high daily service standards and accurate end-of-day reconciliation. Responsibilities include inventory support and shift reports to ensure exceptional guest experiences.