Guest‑Focused Server | Hospitality & POS Pro

Sarvam FBLH Ltd; Hong Kong; On-site; HKD 156,000 - 246,000; Full time

Job summary

Sarvam FBLH Ltd in Hong Kong is seeking a server to deliver exceptional guest service in a hospitality setting. You will greet guests, present menus, take orders, enter them into the POS, and ensure timely delivery of meals and drinks.

This entry-level role requires strong communication, basic math, and the ability to stand for long periods. Training will cover food safety, allergen awareness, and teamwork with kitchen and bar staff. Evening, weekend, and holiday availability is preferred.

Qualifications

• Excellent communication and customer service skills.
• Previous hospitality experience preferred but entry-level accepted.
• Ability to stand/walk for long periods and carry trays up to 10kg.
• Basic math skills for handling payments.
• Flexible to work evenings, weekends and holidays.

Responsibilities

• Greet guests, present menus, and explain specials/allergens.
• Take food and drink orders accurately and enter into POS system.
• Serve food and beverages promptly and check back for satisfaction.
• Anticipate guest needs and handle complaints professionally.
• Set up, maintain, and break down dining area and ensure cleanliness.
• Follow food safety, hygiene, and alcohol service regulations.
• Process bills and payments accurately.
• Collaborate with kitchen, bar, and host team for smooth service.

Skills

Guest service

Communication

Customer service

Tools

POS system

Job description

Sarvam FBLH Ltd in Hong Kong is seeking a server to deliver exceptional guest service in a hospitality setting. You will greet guests, present menus, take orders, enter them into the POS, and ensure timely delivery of meals and drinks.

This entry-level role requires strong communication, basic math, and the ability to stand for long periods. Training will cover food safety, allergen awareness, and teamwork with kitchen and bar staff. Evening, weekend, and holiday availability is preferred.