Assistant Manager (F&B/ Retail experience preferred)

Compass Group Hong Kong Limited; Hong Kong; On-site; HKD 279,000 - 424,000; Full time

Job summary

Compass Group Hong Kong Limited invites applications for an Assistant Manager to oversee F&B/pantry operations across two sites and ensure an excellent guest experience. You will uphold quality service, product standards, and hygiene requirements while leading a small team.

The role requires 5+ years in F&B with at least 3 years in a managerial capacity, a diploma or above in related disciplines, and strong communication in English and Cantonese.

Qualifications

• Diploma or above in F&B Management, Hotel Management or related disciplines.
• Minimum of 5 years relevant experience including at least 3 years in management level.
• Service-oriented and a good team player.
• Proficient in Microsoft Office (Outlook and Excel).
• Good command of spoken English and Cantonese.

Responsibilities

• Assist the Account Manager in overseeing the day-to-day service operations across 2 sites.
• Preserve excellent levels of internal and external customer service.
• Build and maintain cordial relationship with customers and clients.
• Manage food safety and hygiene standards as set in our Health, Safety and Environmental (HSE) requirement; attend to any food incident in timely manner.
• Maintain inventory and stock control program for equipment and supply.
• Coordinate with Procurement team for supplier management and stock ordering.
• Innovative ideas for food provision and monthly activations.
• Train new pantry team employees as assigned.
• Perform administrative duties – Monthly consumption report, Weekly food tags.
• Perform other duties as assigned.

Skills

Service-oriented

Team player

Microsoft Office

English & Cantonese

Education

Diploma or above in F&B/Hotel Management

Job description

Assist Manager to managing all F&B/ pantry operations and for delivering an excellent guest experience. Ensuring quality service, product standards and hygiene requirements are met.

Responsibilities

• Assist the Account Manager in overseeing the day-to-day service operations across 2 sites;
• Preserve excellent levels of internal and external customer service;
• Build and maintain cordial relationship with customers and clients;
• Manage food safety and hygiene standards as set in our Health, Safety and Environmental (HSE) requirement, attend to any food incident in timely manner;
• Maintain inventory and stock control program for equipment and supply
• Coordinate with Procurement team for supplier management and stock ordering;
• Innovative ideas for food provision and monthly activations;
• Train new pantry team employees as assigned;
• Perform administrative duties – Monthly consumption report, Weekly food tags;
• Perform other duties as assigned;

Qualifications

• Diploma or above in F&B Management, Hotel Management or related disciplines;
• Minimum of 5 years relevant experience including at least 3 years in management level, preferable gaining in related industry;
• Service-oriented and a good team player;
• Passionate in F&B industry;
• Able to react to emergency ceases and solve the problem in shortest time possible;
• Proficient in Microsoft Offices (e.g. Outlook and Excel);
• Good command of spoken English and Cantonese.

We offer an attractive remuneration package and excellent career prospects to the right candidate.

Compass Group Hong Kong is an Equal Opportunities Employer. All applications and enquiries will be handled in the strictest confidence and personal data collected will be used for recruitment purposes only. All the applicant contact details will be kept for 6 months only.

To find out more about us, you are welcome to visit our website: www.compass-hk.com