Assistant Manager, Data Intelligence, Fragrance and Beauty

Chanel Hong Kong Limited; Hong Kong; On-site; HKD 600,000 - 1,000,000; Full time

Job summary

Chanel Hong Kong Limited seeks an Assistant Manager, Data Intelligence for the Fragrance and Beauty division. You will transform multi-source data into actionable insights that drive marketing effectiveness, retail performance, and strategic decisions.

Leading dashboards and analytics, you will partner with Marketing, Retail, CRM and Finance to deliver scenario planning, executive-ready narratives, and a true single source of truth for data governance.

Qualifications

• Bachelor's degree in Business, Data Analytics, Statistics, Economics, or related disciplines.
• 5+ years of analytics, BI, or performance analysis experience in retail or luxury sectors.
• Strong Excel and BI tool proficiency with end-to-end analytics ability.

Responsibilities

• Transform complex, multi-source data into actionable insights for marketing, retail and strategy.
• Lead development of scalable dashboards and analytics frameworks for enhanced decision-making.
• Provide strategic insights on sales, marketing effectiveness, and category dynamics.
• Partner with Marketing, Retail, CRM and Finance to enable data-driven planning and storytelling.

Skills

Advanced Excel

Power BI

Data storytelling

Cross-functional collaboration

English fluency

Education

Bachelor's degree

Tools

Power BI

CRM systems

Job description

Assistant Manager, Data Intelligence, Fragrance and Beauty

The Assistant Manager, Data Intelligence is a key analytical partner within the Fragrance & Beauty division, responsible for transforming complex, multi-source data into actionable insights that drive marketing effectiveness, retail performance, and business decision-making.

Working closely with cross-functional teams including Marketing, Retail, CRM, and Finance, you will go beyond reporting to deliver advanced analysis, scenario planning, and clear, executive-ready insights. This role plays a critical part in strengthening a data-driven culture and enabling more informed, agile, and strategic decisions across the division.

What impact you can create at CHANEL

• You will elevate how data is leveraged to shape business strategy, improve performance, and unlock growth opportunities.
• Lead performance analysis across key business metrics, ensuring accuracy and relevance for leadership decision-making
• Develop scalable frameworks and dashboards that move beyond reporting to identify drivers, insights, and recommended actions
• Provide strategic insights on sales performance, marketing effectiveness, and category dynamics, highlighting risks and opportunities
• Support forecasting and demand planning through scenario modelling and data-driven projections
• Deliver market, consumer, and competitive intelligence to inform commercial and category strategies
• Translate complex analysis into clear, compelling narratives for executive audiences, supporting business reviews and strategic planning
• Enhance data governance and reporting standards, building a reliable "single source of truth"
• Act as a trusted partner to stakeholders, influencing decisions through insight-driven recommendations

You are energized by

• Turning data into meaningful insights that directly influence business decisions
• Moving from "what happened" to "why it happened" and "what to do next"
• Solving complex business questions through structured analytical thinking
• Partnering with cross-functional stakeholders to shape strategy
• Building dashboards, models, and frameworks that improve decision-making
• Presenting insights in a clear, concise, and compelling way to senior stakeholders
• Continuously improving data quality, processes, and analytical capabilities

What you will bring

• Bachelor's degree in Business, Data Analytics, Statistics, Economics, or related disciplines
• 5+ years of experience in analytics, business intelligence, or performance analysis within retail, luxury, FMCG, or similar environments
• Strong analytical and problem‑solving skills, with the ability to manage end‑to‑end analysis (from problem framing to recommendations)
• Advanced proficiency in Excel and strong experience with BI tools (e.g., Power BI) and dashboard development
• Ability to work with large, complex datasets across multiple sources (e.g., CRM, POS, traffic, product data)
• Strong business acumen with the ability to translate data into strategic insights and actions
• Excellent communication and storytelling skills, with experience presenting to senior stakeholders
• High level of accuracy, ownership, and attention to detail, with strong governance mindset
• Fluency in English; Cantonese and Mandarin are advantageous

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

Exceptional creation and client experience Nurturing human potential Having a positive impact - on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand

the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity

is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality

craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

Exceptional creation and client experience Nurturing human potential Having a positive impact - on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand

the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity

is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

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