Manager, Community Engagement and Education (11-month contract)

URA Urban Renewal Authority; Hong Kong; On-site; HKD 900,000 - 1,400,000; Full time

Job summary

The URA Urban Renewal Authority in Hong Kong seeks an experienced professional in community engagement and public policy to lead outreach and stakeholder management. You will plan and implement activities, supervise team members, and leverage Gen-AI tools to enhance engagement and content creation for urban renewal initiatives.

Fluent in English and Chinese, Putonghua is a plus. Closing Date for Application: 4 October 2026. This is a full-time role based in Hong Kong.

Qualifications

• Degree in communication or public administration.
• 8+ years of full-time community engagement or public policy experience.
• Proven track record managing community programmes with measurable outcomes.
• Extensive stakeholder networks and partnership-building ability.
• Proficient in Gen-AI tools to enhance engagement and processes.
• Able to work independently with strong problem-solving.
• Excellent English and Chinese communication; Putonghua advantageous.

Responsibilities

• Plan and implement community engagement activities and outreach programmes to drive URA’s strategic goals and smooth implementation of urban renewal initiatives.
• Supervise and monitor subordinates to ensure delivery of work programmes and tasks.
• Prepare stakeholder communication materials and manage social media content to support engagement initiatives.
• Monitor local political developments and community dynamics; report insights and provide recommendations.
• Establish, maintain, and expand stakeholder networks to support URA’s urban renewal efforts.
• Leverage Gen-AI tools and digital solutions to enhance engagement processes and stakeholder interactions.
• Undertake any other duties as assigned by supervisors.

Skills

Communication

Stakeholder management

Project planning

Problem solving

Independent work

Team player

Bilingual English/Chinese

Education

Degree in communication or public administration

Tools

Gen-AI tools

Social media management

Job description

The Urban Renewal Authority (“URA”) is tasked to undertake, encourage, promote and facilitate urban renewal of Hong Kong in accordance with the provisions of the Urban Renewal Authority Ordinance and the Urban Renewal Strategy published by the Government. The URA adopts a comprehensive and holistic approach by ways of its two core businesses i.e. redevelopment and rehabilitation, as well as preservation, revitalisation and retrofitting, for creating a sustainable and quality living environment for the people of Hong Kong.

Responsibilities

• Plan and implement community engagement activities and outreach programmes to drive the Authority’s strategic goals, including fostering continuous community support and facilitating the smooth implementation of assigned urban renewal initiatives
• Supervise and monitor subordinates to ensure the successful delivery of work programmes, action plans and other assigned tasks
• Prepare stakeholder communication materials and manage social media content to support engagement initiatives
• Closely monitor local political developments and community dynamics; proactively report insights and provide recommendations to facilitate strategic planning and decision-making
• Establish, maintain, and expand stakeholder networks, including but not limited to Government officials, Legislative Council members, District Council members, community leaders, interest groups, to support the Authority’s urban renewal efforts
• Leverage Generative Artificial Intelligence (Gen-AI) tools and digital solutions to enhance engagement processes, content creation, and stakeholder interactions
• Undertake any other duties as assigned by the supervisors from time to time

Requirements

• Degree holder in communication, public administration or related fields
• Minimum 8 years’ full-time experience in community engagement, district administration, or relevant public policy / community development roles
• Proven track record in planning and managing projects or community programmes with measurable outcomes
• Extensive stakeholder networks, with a strong capability to expand and develop new partnerships beneficial to the Authority’s urban renewal initiatives
• Proficient in the application and integrate of Gen-AI tools to enhance work processes, stakeholder engagement, and team effectiveness
• Able to work independently, with strong problem-solving and innovative thinking skills
• A collaborative team player mentality, with excellent communication, interpersonal, and partnership-building abilities
• Fluent oral and written communication skills in English and Chinese, Putonghua is an advantage

Closing Date for Application: 4 October 2026

The Urban Renewal Authority (URA) was established in May 2001 under the Urban Renewal Authority Ordinance as the statutory body to undertake, encourage, promote and facilitate urban renewal of Hong Kong, with a view to addressing the problem of urban decay and improving the living conditions of residents in old districts.