Assistant Events Manager

The American Club Hong Kong; Hong Kong; On-site; HKD 360,000 - 480,000; Full time

Job summary

The American Club Hong Kong is seeking an Assistant Events Manager to support the processing of bookings for Vista, Clipper, the Club’s yacht and other spaces, ensuring private events meet revenue goals. You will build relationships with members, wedding planners and organizers, lead event teams, coordinate logistics, and deliver flawless experiences across Central and Tai Tam.

The ideal candidate has a Bachelor’s in Hospitality or Events, 3 years of event management experience, excellent

Qualifications

• Bachelor's Degree in Hospitality, Hotel Management, and/or Events Management is highly preferred
• A minimum of 3 years of event management, organization and/or co-ordination experience in hospitality or related industries
• Professional training or certifications in Event Management, Luxury Hospitality Studies, or F&B Operations is a distinct advantage
• High levels of energy and enthusiasm, with excellent customer service skills
• Exceptional verbal and written English communication skills; fluency in Cantonese

Responsibilities

• Process event bookings for Vista, Clipper, the Club’s yacht and other spaces ensuring timely delivery
• Develop relationships with members, planners and referrals to drive event sales
• Lead organizers, partners and internal teams to ensure high-quality event execution
• Coordinate with Culinary, IT and Banqueting teams for thorough advance preparation
• Prepare Banquet Event Orders and be onsite as required
• Consolidate feedback and generate post-event reports and analysis
• Assist in building the annual Event Sales and Marketing Plan and budget
• Identify new business opportunities through marketing activities and client follow-ups

Skills

English communication

Cantonese fluency

Customer service

Event coordination

Computer literacy

Team collaboration

Multitasking

Education

Bachelor's Degree in Hospitality/Events

Job description

I. Job Description

The Assistant Events Manager is responsible for supporting the Assistant Director of Events and Engagement in the processing of event bookings for the Club’s event spaces that include Vista, Clipper, and the Club’s yacht as well as other spaces. The role supports the private events business plan to ensure the delivery of exceptional private event experiences while achieving the private events budgeted revenue goals.

Develop and maintain strong relationships with members, proactively identifying new and repeat business opportunities (rebookings). Leverage connections with event organizers, wedding planners, and member referrals to drive event sales

Establish and maintain an effective working relationships with current and new partnerships, the Club’s internal team and the Club’s pillar community

Maintain and uphold the Club’s ethics and reputation within the membership and their referrals

Ensure timely responses to all incoming event inquiries, effectively converting them into confirmed bookings, withing one working day

Lead and manage organizers, creative and logistic partners, and internal and external stakeholders to ensure event execution is to quality standards

Daily internal communication including the Culinary, IT, and Banqueting Operational teams to ensure thorough advance preparation for events

Assist in consolidating the feedback and handle feedback regarding event services, generate reports and analysis following the event

Assist the Assistant Director of Events and Engagement in generating a pipeline of opportunities through a combination of marketing activities, contacting previous event clients, rebooking strategies, and following up with incoming leads with new business opportunities

Assist in preparing the annual Event Sales and Marketing Plan in tandem with the annual budget. Outline the strategies and goals to achieve the departmental financial objectives

Prepare accurate Banquet Event Orders and be onsite as required to ensure events are run smoothly

Provide day-to-day operational guidance to the Events Executive

II. Qualifications & Skills

Bachelor's Degree in Hospitality, Hotel Management, and/or Events Management is highly preferred

A minimum of 3 years of event management, organization and/or co-ordination experience in hospitality or related industries

Professional training or certifications in Event Management, Luxury Hospitality Studies, or Food & Beverage Operations is a distinct advantage

High levels of energy and enthusiasm, with excellent customer service skills

Exceptional verbal and written English communication skills; fluency in Cantonese

Computer literate and highly organized office admin skills

Flexibility to work across both clubhouses in Central and Tai Tam

Able to work efficiently in a fast-paced environment to anticipate and accommodate members' needs

Outgoing personality with proven capabilities to communicate effectively across all levels of staff and membership

Strong common sense for independent, daily on-the-job decision-making and problem-solving

Enthusiasm, resilience, drive, and an ability to manage your workload autonomously

A passion for events, weddings and theming

Working Location: Central

We offer attractive remuneration and career development opportunity. For more information please visit our website:www.americanclubhk.com

We are an equal opportunity employer. All information provided by applicants will be used for recruitment related purpose only and handled in strict confidence by authorized personnel only. Only short-listed candidates will be notified. The personal data collected will be destroyed after 3 months.

The American Club offers one of the most diverse and unique working environments for hospitality professionals in Hong Kong. With two locations in Central and Tai Tam, we provide a gathering place for social, recreational and business activities for Members and their families. As one of our employees, you will be part of a dedicated team working for a “Platinum Club of the World”.

We are looking for individuals with lots of enthusiasm who are team orientated with positive attitude.

We are looking for individuals with lots of enthusiasm who are team orientated with positive attitude.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?

Admiralty, Central and Western District, HK