Programme Officer, Division of Artificial Intelligence

Lingnan University; Hong Kong; On-site; HKD 290,000 - 469,000; Full time

Benefits offered by this job

Annual leave

Medical benefits

Mandatory Provident Fund (MPF)

Gratuity

Job summary

Lingnan University invites applications for the post of Programme Officer in the Division of Artificial Intelligence. The successful candidate will support the Doctor of Artificial Intelligence Studies (DAIS) programme, handle enquiries, coordinate classes, maintain records, prepare reports, and assist in events and QA activities.

The role requires a bachelor’s degree with at least three years’ relevant experience, strong bilingual communication skills in English and Chinese, and a proactive,

Qualifications

• Bachelor’s degree required with at least 3 years’ relevant experience in programme administration, student services, or academic administration.
• Experience handling student enquiries, programme operations, and reporting is advantageous.
• Strong English and Chinese (Putonghua) skills, both written and spoken.
• Excellent interpersonal, communication, and organisational abilities.
• Customer-service oriented, detail-minded, proactive and able to work under pressure.

Responsibilities

• Respond to enquiries from students, applicants, staff and external stakeholders by email, phone, or in person.
• Coordinate class and teaching arrangements, timetabling, and related logistics.
• Maintain accurate student and programme records and related documentation.
• Prepare programme reports, meeting papers, minutes and statistical summaries.
• Support student registration, course enrolment, assessments and graduation matters.
• Assist in planning programme events and activities.
• Support procurement, payments, inventory and office supplies in line with procedures.
• Contribute to programme reviews, accreditation and quality assurance processes.

Skills

Interpersonal communication

Organisational skills

Customer service

Multitasking

Education

Bachelor's degree

Tools

Microsoft Office

Chinese word processing

Job description

Programme Officer, Division of Artificial Intelligence

Lingnan University is one of the eight publicly funded institutions in the Hong Kong Special Administrative Region (HKSAR) of the People’s Republic of China (PRC) and has the longest established tradition among the local institutions of higher education. It is widely recognised for providing quality education with a focus on whole-person development and conducting high-impact research for a better world. Moving forward, Lingnan University is well positioned to take lead as a comprehensive university in arts and sciences in the digital era, with impactful research and innovations.

Lingnan University offers undergraduate, taught postgraduate, and research postgraduate programmes in the Faculties of Arts, Business, Social Sciences, and the Schools of Data Science, Graduate Studies and Interdisciplinary Studies. To foster interdisciplinary collaboration and scientific progress, Lingnan University established the Lingnan University Institute for Advanced Study (LUIAS), attracting distinguished scholars from around the world to collaborate with its faculty and students. With traditional strengths in arts, business, social sciences, and interdisciplinary studies, the University aims to equip students with practical knowledge and critical thinking skills to thrive in the future. Subsequent to the establishment of the School of Data Science and LUIAS, Lingnan University is transforming into a hub for global leaders to develop and promote human-centric technology and social policies. Further information about Lingnan University is available at https://www.ln.edu.hk/ .

Applications are now invited for the following post:

Programme Officer
Division of Artificial Intelligence
(Post Ref.: 26/254)

Responsibilities

The position is for Doctor of Artificial Intelligence Studies (DAIS) programme and the appointee is expected to:

• Respond to enquiries from students, applicants, staff, and external stakeholders via email, telephone, online platforms, and in person
• Coordinate class and teaching arrangements, including timetabling, classroom bookings, teaching schedules, and related logistics
• Maintain accurate student and programme records, including attendance and assessment documentation, databases, and filing systems
• Prepare programme reports, meeting papers and minutes, statistical summaries, and internal submissions
• Support student registration, course enrolment, assessment arrangements, graduation-related matters, and quality assurance activities
• Assist in planning and coordinating programme events and activities, including orientations, briefings, seminars, visits, meetings, and student activities
• Support procurement, payment and reimbursement processing, inventory control, and office supplies management in accordance with University procedures
• Contribute to programme reviews, accreditation and audit exercises, internal reporting, and other quality assurance processes

Requirements

• A recognized bachelor’s degree with at least three years of relevant experience, preferably in programme administration, student services, higher education, office administration, or academic administration
• Experience in handling student enquiries, programme operations, report preparation, meeting coordination, and academic administration would be an advantage
• Good command of written and spoken English and Chinese, including Putonghua
• Strong interpersonal and communication skills
• Strong organisational, coordination, analytical, and problem-solving skills
• Customer-service oriented, detail-minded, proactive, and self-motivated
• Able to handle multiple tasks effectively and meet deadlines under pressure
• Able to work independently with minimal supervision and as part of a team
• A strong sense of responsibility and commitment to delivering quality work
• Proficient in PC applications, including Microsoft Office applications and Chinese word processing

Salary and Benefits

The commencing salary will be competitive and commensurate with qualifications and experience. Fringe benefits, where applicable, include annual leave, medical and dental benefits, mandatory provident fund, and gratuity.

Lingnan University is an equal opportunities employer and we are committed to promoting diversity and inclusion in the workplace. Moreover, the anti-discrimination laws in the Hong Kong Special Administrative Region (namely Sex Discrimination Ordinance, Disability Discrimination Ordinance, Family Status Discrimination Ordinance and Race Discrimination Ordinance) forbid discrimination and victimization in employment on the grounds of sex, marital status, pregnancy, disability, family status, race and the like. It is unlawful to decide against a candidate on the aforesaid grounds.

Enquiries: [e-mail]