Senior Software Engineer (AI Application) in the ITSU

HKU School of Professional & Continuing Education; Hong Kong; Hybrid; HKD 900,000 - 1,300,000; Full time

Benefits offered by this job

Dental & medical benefits

Training sponsorship

18 days annual leave

Flexible hybrid work

Job summary

HKU SPACE is recruiting a Senior Software Engineer (AI Application) within the Information Technology Services Unit. The role focuses on designing, developing and integrating AI-enabled enterprise solutions and platforms to advance AI capabilities across ERP, web and e-learning systems.

Reporting to the IT Manager, you will deliver GenAI solutions, drive integration across platforms and mentor teams. The position offers a 5-day work week with flexible hybrid arrangements and competitive benefits.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Data Science, AI or related discipline.
• At least 7 years of relevant software development, system integration, or IT service management experience.
• Practical knowledge of AI, ML and Generative AI, including AI-enabled solution design or integration.
• Knowledge of prompt engineering, building RAG pipelines, vector databases, LLM orchestration frameworks, and agentic workflows.
• Experience with enterprise cloud AI services such as Azure OpenAI or Vertex AI.
• Solid understanding of database architecture (SQL/NoSQL), security, identity management (OAuth/SAML), and modern CI/CD DevOps workflows.
• Good analytical, problem-solving, and communication skills; proficient English and Chinese.

Responsibilities

• Support design, development, implementation and enhancement of AI-enabled systems and digital platforms.
• Assist in system integration across ERP platforms, web apps, portals and e-learning platforms like Moodle.
• Develop and deploy production GenAI solutions including RAG architectures and autonomous workflows.
• Coordinate with users, IT teams and vendors to translate needs into practical technical solutions.
• Contribute to technical standards, documentation, controls and continuous improvement.
• Support responsible AI, data protection, risk management and service quality.

Skills

AI Development

Prompt engineering

RAG pipelines

LLM orchestration

Education

Bachelor’s degree in Computer Science or related

Tools

Azure OpenAI

Vertex AI

Vector databases

OAuth/SAML

Job description

Senior Software Engineer (AI Application) in the ITSU

Senior Software Engineer (AI Application)(in the grade of Computer Officer II) in the Information Technology Services Unit

Job Highlights:

• AI Development in the design, development, integration and implementation of AI-enabled solutions, enterprise applications and digital platforms
• 5-Day Work. Flexible hybrid work available
• Dental & medical benefits, training sponsorship, annual leave starting from 18 days

Duties:

The appointee will report to the IT Manager (AI & Emerging Technology) and support the AI & Emerging Technology Team in the design, development, integration and implementation of AI-enabled solutions, enterprise applications and digital platforms across the School. The role is expected to provide strong technical and project delivery support for AI development initiatives, with a focus on integrating AI capabilities into ERP systems, web applications, e-learning platforms and institutional services. Major responsibilities include:

• Support the design, development, implementation and enhancement of AI-enabled systems, digital platforms and application services;
• Assist in system integration across ERP platforms, web applications, portals, APIs and e-learning platforms such as Moodle;
• Develop and deploy production GenAI solutions—including RAG architectures, multi-turn AI assistants, and autonomous workflow agents—to optimise teaching, learning and operations;
• Coordinate with users, IT teams and vendors to translate needs into practical technical solutions;
• Contribute to technical standards, documentation, controls and continuous improvement; and
• Support responsible AI adoption, data protection, risk management and service quality improvement.

The post offers an opportunity to support the School's AI & Emerging Technology Team in advancing the next phase of AI-enabled digital transformation. The appointee will contribute to delivering practical and scalable AI solutions, integrating AI with ERP, web and e-learning platforms, and supporting the technical development and implementation of institutional AI innovation.

Requirements:

• A bachelor's degree or above in Computer Science, Information Technology, Software Engineering, Data Science, Artificial Intelligence or related disciplines;
• At least 7 years' relevant experience in software development, system integration, solution delivery or IT service management;
• Practical knowledge of AI, machine learning and Generative AI, including AI-enabled solution design or integration;
• Knowledge of prompt engineering, building RAG pipelines, vector databases, LLM orchestration frameworks, and agentic workflows;
• Experience with enterprise cloud AI services such as Microsoft Azure OpenAI, Google Cloud Vertex AI or equivalent;
• Solid understanding of database architecture (SQL/NoSQL), system security, identity management (OAuth/SAML), and modern CI/CD DevOps workflows;
• Good analytical, problem-solving, project coordination, communication and interpersonal skills; and
• Good command of written and spoken English and Chinese.

The following will be a strong advantage:

• Experience in integrating AI into ERP, web, workflow, digital service or e-learning platforms such as Moodle;
• Experience in Google Gemini Enterprise, Vertex AI, AI agent orchestration or enterprise Generative AI development;
• Experience in AI solution delivery or digital transformation in higher education or institutional operations;
• Knowledge of responsible AI, governance, data privacy, cybersecurity and risk management; and
• Experience in preparing technical proposals, solution documents or recommendations for stakeholders.

Terms of Appointment:

Salary placement will be commensurate with qualifications and experience. The contract will normally be for 2 years with the possibility of renewal subject to review. A contract-end gratuity (taxable) will be payable upon satisfactory completion of the contract. Medical and dental benefits, 18 days’ annual leave and the use of library facilities will be provided where applicable. The School also provides staff development opportunities.

Closing Date for Applications: 17 November 2026

The information provided in an application will only be used for the purpose of consideration for appointment by HKU SPACE. Applicants not contacted within 8 weeks from the closing date may assume that their applications are unsuccessful. Unsuccessful applications will be kept for a maximum period of 24 months.

HKU SPACE is the extension arm of The University of Hong Kong and a leading provider of continuing and professional education which offers both award-bearing programmes and non-award bearing courses, full-time and part-time.

HKU SPACE is the extension arm of The University of Hong Kong and a leading provider of continuing and professional education which offers both award-bearing programmes and non-award bearing courses, full-time and part-time.