Area Manager

The Dairy Farm Company, Limited 牛奶有限公司; Hong Kong; Presencial; HKD 420.000 - 540.000; Jornada completa

Descripción de la vacante

The Dairy Farm Company, Limited 牛奶有限公司 in Hong Kong is seeking a capable Retail Operations professional to drive sales by presenting stores in a compelling, easy-to-shop layout. You will lead a team, monitor promotions, and analyze performance to maximise revenue across a network of Mannings-style stores.

You will report to the Regional Operations Manager, hold a Business/ Retail degree, and bring 5+ years in retail operations with at least 2 years in management.

Formación

• Report to the Regional Operations Manager.
• 5+ years in retail operations or customer service.
• 2 years at managerial level.
• Experience in sizable stores is a plus.
• Team player with can-do mindset.
• Strong people management and communication skills.
• Fluent in English and Chinese.
• Good computer skills on MS Word & Excel.

Responsabilidades

• Generate sales by presenting stores in an easy to shop, logical, clean, attractive environment.
• Ensure layout reflects demand and drive sales with promotions encouraging customers into stores.
• Analyse sales information to maximise sales and provide feedback to regional manager and buying team.
• Monitor competitor activities with weekly store visits to maintain competitive advantage.
• Optimise space and stock levels to minimise stockouts and maximise sales.
• Motivate, coach and lead the team to provide excellent customer service and performance.
• Collaborate on product launches, procedures, people planning to improve store environment and achieve sales targets.
• Communicate effectively to enable the team to achieve goals.

Descripción del empleo

Is this your next challenge in Retail Operations?

• Generate sales by creating and ensuring the stores are presented in an easy to shop, logical, clean, attractive shopping environment, providing target customers with the highest retail standards.
• Ensure layout reflect consumer demand and generate extra business by delivering and implementing effective and creative promotion which encourage customer into our stores.
• Interpret and analyse sales information to maximise sales, profits, feedback recommendation to regional manager and buying team.
• Closely monitor competitor activities, weekly store visits to ensure competitive advantage is maintained.
• Ensure optimum use of space, appropriate level of stock on hand, allocation of stock within and across area to minimise out of stock and maximize sale.
• Motivate, coach and lead the team to serve customers and achieve high performance in a proper manner.
• Work together with peers and other levels on new product launches, work procedures improvement, people planning and any other projects helping stores to have a better environment for people retention and achieving sales targets.
• Communicate effectively and connect with others to allow you and your team to accomplish goals and make progress.

Do you have experience in retail industry?

• Report to the Regional Operations Manager
• High Diploma or Degree Holder in Business Administration, Retail Management or related discipline
• 5 years or above working experience in retail operations or customer services in which 2 years’ at managerial level
• Experience in sizable retail stores is a plus
• A team player with can-do mindset
• Sensitive to numbers, adaptable, easy going and cheerful
• Proactive, fast learner, strive to help people and provide solutions
• Strong people management, effective communication skill and problem-solving skill
• Good computer skills on MS Word & Excel
• Proficiency in spoken and written English and Chinese

Mannings is the leading health and beauty chain in Hong Kong with over 300 stores, territory-wide. Our trusted reputation is based on Mannings' commitment to improve customer health and personal care, leading to ten consecutive years of being voted "No. 1 Most Preferred Brand" in Hong Kong. Our culture is open and progressive - simply to achieve the best for our customers both externally and internally. Applications are welcomed from high calibre individuals to join our growing team.

DFI Retail Groupis responsible forensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process isin accordance withall applicable laws and compliant with the Code of Practice on Human Resource Management.

To find out more about Our Businesses and Our People, please visit our websitehttps://www.dfiretailgroup.com

DFI Retail Group (the 'Group') is a leading Asian retailer driven by its purpose to "Sustainably Serve Asia for Generations with Everyday Moments".

At 31 December 2025, the Group and its associates operated over 7,580 outlets across 12 markets, and employed over 79,000 people. The Group had reported revenue of US$8.9 billion.

The Group provides quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, and its associates, operates under a portfolio of well-known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants.

DFI Retail Group (the 'Group') is a leading Asian retailer driven by its purpose to "Sustainably Serve Asia for Generations with Everyday Moments".

At 31 December 2025, the Group and its associates operated over 7,580 outlets across 12 markets, and employed over 79,000 people. The Group had reported revenue of US$8.9 billion.

The Group provides quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, and its associates, operates under a portfolio of well-known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants.