APAC Product Specialist & Client Success Lead

Intropic; Hong Kong; On-site; HKD 400,000 - 550,000; Full time

Benefits offered by this job

Founder APAC presence

London backing

Clear path to Account Manager

Work with leading market professionals

Job summary

Intropic is a fast-growing information company launching its first Asia-Pacific office in Hong Kong. As a Product Specialist, you will center on deliveringIntropic's equity rebalance datasets to institutional clients in APAC, owning onboarding and real-time methodology questions while building client relationships.

This role offers a clear path to Account Manager as you grow product knowledge and commercial ownership across APAC, supported by the London HQ and a growing APAC client book.

Qualifications

• Strong analytical skills with interest in financial markets.
• Experience in client-facing roles within finance or data.
• Fluent written and spoken English; Cantonese/Mandarin a plus.

Responsibilities

• Lead onboarding and implementation of equity rebalance datasets for APAC clients.
• Serve as primary contact for product and index-methodology questions during APAC market hours.
• Help clients maximize value through usage monitoring, training sessions and demos.
• Support evaluations and trials of full product suite with senior counterparties; progress to renewals and expansion.

Skills

Analytical skills

Financial markets

Client-facing

English fluency

Python

SQL

Tools

Python

SQL

Job description

Intropic is a fast-growing information company launching its first Asia-Pacific office in Hong Kong. As a Product Specialist, you will center on deliveringIntropic's equity rebalance datasets to institutional clients in APAC, owning onboarding and real-time methodology questions while building client relationships.

This role offers a clear path to Account Manager as you grow product knowledge and commercial ownership across APAC, supported by the London HQ and a growing APAC client book.