APAC KYC Ops Analyst – Front Office Liaison & AI Onboarding

JPMorganChase; Hong Kong; On-site; HKD 300,000 - 600,000; Full time

Job summary

JPMorganChase APAC Wholesale KYC Operations (WKO) Markets Middle Office Analyst role focuses on end-to-end KYC onboarding, remediation and renewals, liaising with Front Office, Legal, Compliance and Operations to ensure regulatory standards are upheld.

You will leverage AI to enhance KYC processes and support timely onboarding for a diverse client base across Corporates, SPV, Trust, Funds and Financial Institutions in the APAC region.

Qualifications

• Bachelor's Degree.
• Minimum 1 year of experience in KYC/Onboarding functions.
• Proficient in KYC/Compliance/AML procedures and standards.
• Knowledge of diverse client types (e.g., Corporates, SPV, Trust, Funds, FIs).
• Expertise in the financial industry, particularly in Corporate Investment Banking.
• Strong verbal and written communication skills.
• Effective interpersonal skills for partnering with stakeholders, influencing, and negotiating.
• Excellent time management, organizational, and relationship management skills.
• Client-focused with a strong controls mindset and commitment to quality.
• Experience in adhering to controls and compliance standards.
• Ability to quickly grasp and learn new concepts and procedures, with basic to intermediate Microsoft Office skills.

Responsibilities

• Manage new business and KYC periodic refresh requests, liaising with Front Office and facilitating the KYC process end-to-end.
• Act as an SME and Due Diligence expert to guide clients through KYC requirements and document variations.
• Conduct in-depth analysis on client ownership structures using publicly available sources and client documentation.
• Work closely with Business and Clients to obtain all necessary supporting evidence for full KYC due diligence.
• Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes.
• Liaise regularly with the business for workload planning, reviewing key onboardings, and prioritizing open requests.
• Interact frequently with key stakeholders such as Legal, Compliance, Credit, and Operations to develop strong partnerships.
• Manage workload and priority items, ensuring timely escalation of key risks/issues to management.
• Stay informed of changes to processes, procedures, and regulatory requirements, maintaining open dialogue with regional colleagues.
• Identify and execute process enhancements, leveraging AI, and provide guidance on key process and technology initiatives to the business.

Skills

KYC/Onboarding

AML procedures

Corporate & Institutional Banking

Stakeholder collaboration

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

JPMorganChase APAC Wholesale KYC Operations (WKO) Markets Middle Office Analyst role focuses on end-to-end KYC onboarding, remediation and renewals, liaising with Front Office, Legal, Compliance and Operations to ensure regulatory standards are upheld.

You will leverage AI to enhance KYC processes and support timely onboarding for a diverse client base across Corporates, SPV, Trust, Funds and Financial Institutions in the APAC region.