APAC KYC Operations Lead

Moody's Analytics Hong Kong Limited; Hong Kong; On-site; HKD 900,000 - 1,800,000; Full time

Job summary

Moody's Analytics Hong Kong Limited is seeking a senior KYC/AML lead within Commercial Operations to oversee day-to-day customer due diligence across APAC. You will ensure adherence to AML/KYC policies, manage a KYC sub-team, and coordinate with Relationship Management, Legal and Compliance to resolve screening alerts and documentation issues.

The role requires strong leadership, deep AML/KYC knowledge, and fluency in English and Mandarin.

Qualifications

• Minimum 5 years of relevant AML due diligence experience.
• Experience in a checker or quality assurance role within AML/KYC.
• Knowledge of AML/KYC and APAC regulatory requirements.
• Strong analytical, research, investigation and problem-solving skills.
• Fluency in English and Mandarin; Korean advantageous.
• Proficient in Excel for case tracking and reporting; PowerPoint for management updates.
• Ability to work independently and cross-location collaboratively; experience with process improvements.
• Familiarity with AI concepts and responsible use of AI tools.

Responsibilities

• Lead a KYC sub-team within Commercial Operations, overseeing day-to-day due diligence activities across APAC.
• Oversee due diligence for new and existing customers, including risk assessments and reviews for high-risk cases.
• Collect, review and maintain complete KYC information and supporting documents.
• Review and resolve screening alerts and KYC documentation exceptions; escalate significant matters.
• Manage case quality, service levels and team performance including workload and ageing.
• Coach and develop team members to strengthen KYC knowledge and decision-making.
• Serve as operational contact for KYC across Commercial, Relationship Management, Legal and Compliance.
• Provide regular management reporting and support audits and regulatory examinations.
• Lead process improvements and system enhancements in partnership with Compliance.
• Maintain KYC procedures and deliver operational training to KYC teams.
• Support Sales and other stakeholders to improve customer experience.
• Perform other tasks and projects as assigned.

Skills

AML/KYC knowledge

Team leadership

Quality assurance

Analytical skills

Stakeholder management

Excel

PowerPoint

Communication

AI tools familiarity

English and Mandarin

Education

Undergraduate degree

Tools

Excel

PowerPoint

Job description

Moody's Analytics Hong Kong Limited is seeking a senior KYC/AML lead within Commercial Operations to oversee day-to-day customer due diligence across APAC. You will ensure adherence to AML/KYC policies, manage a KYC sub-team, and coordinate with Relationship Management, Legal and Compliance to resolve screening alerts and documentation issues.

The role requires strong leadership, deep AML/KYC knowledge, and fluency in English and Mandarin.