APAC Head of HR Controls & Risk Management

JPMorgan Chase; Hong Kong; On-site; HKD 900,000 - 1,400,000; Full time

Job summary

J.P. Morgan in Asia Pacific seeks a Head of Human Resources Control Management to lead the regional control framework across end-to-end HR processes. You will partner with senior HR leaders to embed scalable controls and assist in managing operational and regulatory risks.

You will drive independent risk challenge, design practical controls, and push for automation and simplification across HR workflows to strengthen governance and enable safe, timely change.

Qualifications

• Minimum 10 years of experience in operational risk, controls, control management, audit, or related risk discipline.
• Minimum 7 years of experience within banking or financial services.
• Proven experience advising and influencing senior stakeholders on risk decisions and control outcomes.
• Proven experience designing, assessing, or strengthening controls across complex, cross-functional processes.
• Proven experience leading risk governance routines (for example, forums, executive updates, and action tracking).
• Proven people leadership capabilities, including hiring, coaching, performance management, and developing a high-performing team.
• Experience working with independent assurance partners, including internal audit and compliance functions.

Responsibilities

• Lead and enhance the Asia Pacific HR control framework across end-to-end employee and manager processes.
• Partner with senior HR stakeholders to identify material risks and advise on effective, sustainable control design.
• Act as a trusted advisor to HR leadership on control risks, governance decisions, prioritization, and remediation trade-offs.
• Drive a continuous and integrated approach to risk assessment in support of ongoing change and product transformation.
• Provide independent risk challenge through targeted reviews, issue analysis, root cause identification, and monitoring, measurement, and escalation of operational risks.
• Coordinate and maintain an accurate HR risk profile, including key risks, controls, issues, and remediation progress.
• Partner with second line and independent assurance teams to align on risk themes, outcomes, and review readiness.
• Support internal and external review readiness by ensuring clear documentation, evidence, and timely closure of action plans.
• Lead regional risk and control governance forums, including agenda setting, materials, facilitation, and follow-up actions.
• Embed 'control by design' into new initiatives by advising early on process design, control points, and operational readiness.
• Identify and recommend opportunities to simplify processes and strengthen controls through automation and digitization.

Skills

Operational risk

Controls management

Stakeholder influence

Regulatory risk

Leadership

Cross-functional collaboration

Audit/assurance coordination

Job description

J.P. Morgan in Asia Pacific seeks a Head of Human Resources Control Management to lead the regional control framework across end-to-end HR processes. You will partner with senior HR leaders to embed scalable controls and assist in managing operational and regulatory risks.

You will drive independent risk challenge, design practical controls, and push for automation and simplification across HR workflows to strengthen governance and enable safe, timely change.