APAC HR Controls Leader: Risk, Automation & Governance

JP Morgan Chase; Hong Kong; On-site; HKD 2,000,000 - 4,000,000; Full time

Job summary

JP Morgan Chase is seeking an Executive Director, APAC Head of Human Resource Controls in Hong Kong. You will lead the regional HR control framework, partner with senior HR leaders to embed scalable controls, and drive independent risk challenge across governance forums and initiatives.

You will champion control design, automated processes, and risk-based decision making while coordinating with internal and external assurance partners to ensure timely remediation and regulatory compliance.

Qualifications

• Minimum 10 years of experience in operational risk, controls, control management, audit, or a related risk discipline
• Minimum 7 years of experience within banking or financial services
• Demonstrated experience advising and influencing senior stakeholders on risk decisions and control outcomes
• Proven experience designing, assessing, or strengthening controls across complex, cross-functional processes
• Proven experience leading risk governance routines (forums, executive updates, action tracking)
• Proven people leadership capabilities with accountability for outcomes across multiple dimensions
• Experience working with independent assurance partners including internal audit and compliance functions
• Strong written and verbal communication skills to translate complex topics into actionable steps
• Experience covering HR processes such as recruitment, compensation, payroll, benefits, mobility, talent development, or employee relations

Responsibilities

• Lead and enhance the APAC HR control framework across end-to-end employee and manager processes.
• Partner with senior HR stakeholders to identify material risks and advise on control design.
• Act as trusted advisor to HR leadership on risk decisions, governance, prioritization, and remediation trade-offs.
• Drive continuous risk assessment in support of change and product transformation.
• Provide independent risk challenge through reviews, root cause analysis, and escalation of operational risks.
• Coordinate and maintain the HR risk profile including risks, controls, issues, remediation progress.
• Collaborate with second line and independent assurance teams to align on risk themes and review readiness.
• Support internal and external review readiness with documentation and timely closure of actions.
• Lead regional risk and control governance forums and drive action follow-ups.
• Embed control-by-design in new initiatives and promote automation and digitization.
• Identify opportunities to simplify processes and strengthen controls through automation.

Skills

Stakeholder influence

Risk management

Controls design

Automation driven

Leadership

Communication

Program management

Job description

JP Morgan Chase is seeking an Executive Director, APAC Head of Human Resource Controls in Hong Kong. You will lead the regional HR control framework, partner with senior HR leaders to embed scalable controls, and drive independent risk challenge across governance forums and initiatives.

You will champion control design, automated processes, and risk-based decision making while coordinating with internal and external assurance partners to ensure timely remediation and regulatory compliance.