Analyst (Infrastructure Governance)

Swing Consulting Ltd.; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Benefits offered by this job

5 Day Work Week

10-20 Days Annual Leave

Paid Sick Leave

Medical Insurance

Good Career Path

Friendly and Energetic Working Environment

Job summary

A consulting firm in Hong Kong is seeking an Analyst (Infrastructure Governance) to assist in providing high-quality governance services. The role includes coordinating IT compliance, managing digital assets, and monitoring security metrics. The ideal candidate has a Higher Diploma in Computer Science and 3-4 years of experience in IT infrastructure, preferably in the financial sector. Benefits include a 5-day work week, annual leave, paid sick leave, and medical insurance.

Qualifications

• Minimum of 3-4 years of working experience, with one year of relevant experience.
• Experience in supporting IT infrastructure in the financial sector is preferred.
• Proficient in managing vendor deliveries, conducting service level reviews, and fostering collaboration.
• Organized thought process and strong technical writing, structure, control and governance.
• Strong vendor management and problem-solving skills.

Responsibilities

• Assist the Infrastructure Governance Manager in providing high-quality services.
• Monitor security metrics to maintain compliance by overseeing security patching.
• Coordinate with internal IT teams and external providers to ensure technology compliance.
• Monitor security metrics to maintain compliance by overseeing patches, baseline configurations, and vulnerability fixes.
• Assist business users and development teams in communicating infrastructure requirements to service providers.
• Collaborate with service providers to plan IT infrastructure changes and evaluate implementation details.
• Participate in incident and problem management processes, providing technical insights and driving root cause analysis.

Skills

Vendor management

Problem-solving

Technical writing

Organized thought process

Organizational skills

Education

Higher Diploma in Computer Science or related field

Job description

SW8694 |26 Aug 2024 Analyst (Infrastructure Governance)

Responsibilities

• Assist the Infrastructure Governance Manager in providing high-quality infrastructure governance services to Business Units (BUs).
• Assist the Infrastructure Governance Manager to define, develop, refine, and manage critical infrastructure processes, including system onboarding/offboarding, end-of-life tracking, vulnerability management, inventory management, and procurement.
• Coordinate with internal IT teams and external service providers to ensure infrastructure technology compliance, handle audits, and address risk inquiries. Manage digital assets (e.g. SSL certificates, PGP keys) according to defined processes and procedures.
• Monitor security metrics to maintain compliance by overseeing regular security patching, baseline configuration, and vulnerability fixes.
• Assist business users and application development teams in communicating infrastructure requirements to service providers.
• Collaborate with service providers to plan IT infrastructure changes and evaluate technical implementation details.
• Participate in incident and problem management processes, providing technical insights and driving root cause analysis with service providers.

Qualifications

• Higher Diploma in Computer Science, Information Technology, or a related field. Minimum of 3-4 years’ working experience, with one year of relevant experience.
• Experience in supporting IT infrastructure in the financial sector or rolling out IT infrastructure solutions is preferred.
• Proficient in managing vendor deliveries, conducting service level reviews, and fostering collaboration.
• Organized thought process.
• Passion for technical writing, structure, control, and governance.
• Strong vendor management and problem-solving skills.

Benefits

• 5 Day Work Week
• 10-20 Days AL
• Paid Sick Leave
• Medical Insurance
• Good Career Path
• Friendly and Energetic Working Environment