Analyst, Corporate Account Services, Institutional Banking Operations

DBS Bank; Hong Kong; On-site; HKD 268,000 - 469,000; Full time

Job summary

DBS Bank in Hong Kong is seeking an Operations professional to provide efficient execution of banking processes and collaborate with cross-functional teams to drive improvements. This role focuses on data analysis, process optimisation, and adherence to internal policies and regulatory requirements, with opportunities to contribute to SOP documentation and training.

You will analyse data, identify trends, and support implementation of new systems, while delivering high-quality work in a

Qualifications

• 2–3 years of experience in operations within the banking or financial services industry.
• Strong analytical and problem-solving skills.
• Proficient in using various software applications and data analysis tools.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Attention to detail and a commitment to delivering high-quality work.
• Proactive and self-motivated with a strong customer-centric mindset.

Responsibilities

• Provide operational support and ensure efficient execution of various banking processes.
• Collaborate with cross-functional teams to identify and implement process improvements.
• Analyze data, identify trends, and provide recommendations to enhance operational efficiency.
• Assist in the implementation of new systems and technologies to streamline operations.
• Ensure compliance with internal policies, regulatory requirements, and industry best practices.
• Contribute to the development and documentation of standard operating procedures.
• Provide training and guidance to team members to enhance their skills and knowledge.

Skills

Operational experience

Analytical skills

Data analysis

Communication skills

Problem solving

Customer-centric mindset

Tools

Software applications

Data analysis tools

Job description

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Provide operational support and ensure efficient execution of various banking processes.
• Collaborate with cross-functional teams to identify and implement process improvements.
• Analyze data, identify trends, and provide recommendations to enhance operational efficiency.
• Assist in the implementation of new systems and technologies to streamline operations.
• Ensure compliance with internal policies, regulatory requirements, and industry best practices.
• Contribute to the development and documentation of standard operating procedures.
• Provide training and guidance to team members to enhance their skills and knowledge.

Requirements

• Minimum 2-3 years of experience in a similar operations role within the banking or financial services industry.
• Strong analytical and problem-solving skills with the ability to identify and resolve operational issues.
• Proficient in using various software applications and data analysis tools.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Attention to detail and a commitment to delivering high-quality work.
• Proactive and self-motivated with a strong customer-centric mindset.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Location: Millennium City 6

Job: Operations

Schedule: Regular

Employee Status: Full time