AML QA & Process Improvement Specialist

RedotPay; Hong Kong; On-site; HKD 420,000 - 620,000; Full time

Job summary

RedotPay is seeking an AML Quality Assurance Specialist to join our AFC team in Hong Kong. This role focuses on identifying weaknesses in daily operations, optimising SOPs, and driving continuous testing process improvements.

You will collaborate with cross-functional teams to document issues, implement corrective actions, and stay ahead of regulatory developments in the virtual currency space.

Qualifications

• Bachelor's degree in business administration, finance, computer science, or a related field.
• 2-3 years of experience in operations management, quality assurance, or process improvement roles, preferably within virtual currency or financial services.
• Strong analytical skills with the ability to identify operational weaknesses, analyze data, and develop actionable insights.
• Demonstrated experience in optimizing standard operating procedures (SOPs) to enhance efficiency and effectiveness.
• Proficiency in process improvement methodologies such as Six Sigma, Lean, or Agile is desirable.

Responsibilities

• Identify Operational Weak Points by assessing daily workflows and documenting bottlenecks.
• Collaborate with cross-functional teams to address weak points and implement corrective actions.
• Optimize SOPs by reviewing and revising procedures to streamline processes.
• Continuous Improvement of Testing Processes by evaluating protocols and identifying automation opportunities.

Skills

Analytical skills

Process improvement

SOP optimization

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree in business administration, finance, computer science, or related field

Tools

Six Sigma

Lean

Agile

Job description

RedotPay is seeking an AML Quality Assurance Specialist to join our AFC team in Hong Kong. This role focuses on identifying weaknesses in daily operations, optimising SOPs, and driving continuous testing process improvements.

You will collaborate with cross-functional teams to document issues, implement corrective actions, and stay ahead of regulatory developments in the virtual currency space.