Airport Operations & Service Delivery Lead

Airport Authority Hong Kong

Hong Kong

On-site

HKD 280,000 - 420,000

Full time

2 days ago

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Job summary

Airport Authority Hong Kong is hiring an Operation Officer/Operation Officer Trainee to support Landside operations at SkyPier Terminal, Ground Transportation Centre, car parks and road network. You will monitor daily activities, conduct patrols, and coordinate with engineers for repairs while handling incidents to ensure smooth operations.

Preference for holders of a degree; Associate Degree / Higher Diploma with relevant experience may be considered.

Qualifications

Strong communication and interpersonal skills.
Good command of English and Chinese; Putonghua an advantage.
Willingness to work in shifts and outdoors/indoor environments.

Responsibilities

Monitor day-to-day Landside operations at SkyPier Terminal, Ground Transportation Centre, car parks and road network.
Perform daily patrols and coordinate with technical staff for repairs and maintenance.
Respond to incidents and communicate with internal/external parties for assistance and actions.
Supervise service contractors to ensure quality and timely delivery of road, taxi, cleaning and landscaping services.
Maintain communication with partners and government departments for smooth operations.
Enforce AA Bylaws and prepare incident/accident reports for management.